Guest Services Attendant – Full Time (Overnight) in Vancouver, British Columbia


Company Description

Always lending a helping hand with a smile. As an Overnight Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcome as soon as they arrive.

Job Description

Why work for Fairmont Pacific Rim?

  • Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city – Vancouver 

  • A competitive rate of $20.65 per hour

  • Complimentary meal through our Colleague Dining Program

  • Travel reimbursement program for a TransLink monthly pass

  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler

  • Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements

  • Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) for those meeting eligibility requirements

  • Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbor views, luxurious accommodation, rave-worthy cuisine and warm hospitality.

  • Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program

  • Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.

  • Employee benefit card offering discounted rates at Accor worldwide

  • Learning programs through our Academies

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Timely delivery of guests’ luggage, messages and any other items for delivery within the property

  • Personalize guests’ orientation of their room in a professional, friendly and engaging way

  • Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

  • Driving the luxurious hotel courtesy vehicle

  • Parking and retrieval of guests vehicles

  • Shifts will be from 10:30pm-7am and include the overnight premium wage


  • Your experience and skills include:

  • Service focused personality is essential; customer related experience an asset

  • Ability to work well under pressure in a fast paced environment

  • Excellent communication skills and a professional presentation

  • Ability to work cohesively with fellow colleagues as part of a team

  • Class 5 drivers license

Additional Information

Your team and working environment:

Be a part of Forbes Five Star and AAA 5 Diamond hotel, be a member of the finest Guest Services team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


To help us track our recruitment effort, please indicate in your cover/motivation letter where ( you saw this job posting.