Receptionist/Office Assistant

Date Posted: 11/13/2024

Req ID: 40672

Faculty/Division: Office of the President

Department: Office of the President

Campus: St. George (Downtown Toronto)

Description:

POSITION SUMMARY:

Under the direction of the Executive Assistant to the President, and working closely with the Assistant Vice-President, Office of the President & Chief of Protocol, the Receptionist/Office Assistant will serve as the receptionist for the Office of the President of the University of Toronto and will provide administrative support to the Office of the President. 

As Office Receptionist, they will greet all visitors and callers to the Office of the President and assist with their questions and concerns; anticipate, welcome, and offer refreshments to guests of the President’s Office; and receive and process all deliveries to the President’s Office. 

As Office Assistant, they will provide general support to help smooth running of the President’s Office. They will also provide administrative support to the Assistant Vice-President & Chief of Protocol, to the President’s Chief Strategy Officer, to the Executive Assistant to the President, to the President’s Office Events Team, and to other President’s Office team members as needed. 

The Receptionist/Office Assistant works in an environment that requires a high degree of sensitivity, situational awareness, responsiveness, independent judgement, and a need to maintain absolute confidentiality. As part of the Office of the President team, the Receptionist/Office Assistant will take initiative, be proactive in offering support to colleagues, and will trouble-shoot issues as they arise. 

HOW TO APPLY:

Please submit your résumé along with a customized one-page cover letter. In your cover letter, please detail how your qualifications and work experience match those advertised in this position. 

QUALIFICATIONS REQUIRED:

Education: 

• Post-secondary degree/diploma or formal business/commercial school training or an equivalent combination of education and experience.

Experience: 

• Minimum four (4) years related administrative support experience, preferably in a post-secondary or public sector environment.
• Experience working in a confidential environment preferred.

Skills: 

• Excellent oral and written communication skills are essential. 
• Proficiency with Outlook (calendar and e-mail), Word, Excel, PowerPoint, Teams. Familiarity with SharePoint is an asset. A willingness to maintain/update knowledge as technology advances. 
• Must have demonstrated customer-service skills.
• Must demonstrate strong attention to detail and accuracy. 

Other: 

• Professional demeanor and ability to exercise tact, judgment, and discretion.
• Ability to maintain strict standards of confidentiality.
• Ability to interact with a diverse range of individuals including students, staff, faculty, alumni, and members of the community.
• Demonstrated experience taking initiative.
• Organized and reliable.
• Ability to receive direction and work effectively for multiple individuals. 
• Ability to remain calm under pressure and to meet deadlines.
• Ability to work both independently and within a team environment.
• Familiarity with the University of Toronto, its policies, procedures and their application is ideal. 

Closing Date: 11/28/2024, 11:59PM ET

Employee Group: Salaried

Appointment Type: Budget – Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: C1 — Hiring Zone: $60,642 – $77,623 — Broadband Salary Range: $60,642 – $94,602

Job Category: Administrative / Managerial

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