Time and Labour Administrator

This position is a part of the Non-Academic Staff Association (NASA). 

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits .

Location – Work primarily takes place at Enterprise Square.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Working for the Department/Faculty 

Shared Services is a close-knit community, composed of smart, approachable service teams who collaborate, exchange knowledge and identify solutions. Our expertise in developing, delivering and innovating the diverse catalogue of services we are responsible for supports the success of our university services.    

We provide advice, guidance and leadership in process, quality and accuracy. Ultimately, we create a human, positive experience when it comes to collaboration and problem solving to ensure the solutions meet the parameters and work efficiently for the university community.

Staff who join Shared Services can expect to feel empowered and be supported to grow their careers with critical thinking, relationship building and ongoing learning opportunities.

The “Our Common Approach to Working Together” document, developed by our team, sets out how we work together and how we ensure a safe, healthy and inclusive environment for all.  

Position 

If you are a highly motivated, enthusiastic, team player who loves to make a difference and believes in service excellence then we are looking forward to welcoming you to our team in the role of Time and Labour Administrator!

The Time and Labour Administrator is responsible for the timely and accurate administration/entry of employee time in the T&L module under PeopleSoft HCM system and the calculation of time-related adjustments impacting payroll. The Time and Labour Administrator role is pivotal for ensuring the accuracy of timely payments to employees by serving as the key contact and resource for support and assistance of the PeopleSoft Time and Labor system for time approvers, employees, supervisors, and maintaining the integrity of reported time data

Duties 

• Run time audits and complete manual calculations for overtime, shift differential, exception time and vacation, sick leaves, and retroactive pay, and enter the correct information into the system.
• Apply employee time and labour rules as per the collective agreement and legislation.
• Entry of historical time and prior year absence hours on behalf of Departments
• Ensure employees are enrolled in correct workgroups and timesheet data is displayed correctly.
• Researches and resolves daily payroll time edits, audits and errors report that are generated after all payroll calculation job run
• Monitors and collaborates to resolve balance inquiries to ensure employees are paid accurately
• Reviews, analyzes, researches and resolves/corrects time rejections that are inhibiting payment to employees
• Resolve escalated time entry inquiries
• Monitors and resolves time workflow errors as related to reports to or delegation issues in order to generate eligible payments on time
• Work closely with department supervisors and employees to resolve issues with time entry relating to leaves, positive, exception, and banked time.
• Runs daily, weekly, and pay period queries and reports to manage, resolve and modify the status of time and labour exceptions and errors.
• Action Department requests to update or change reporting relationships in position and job. 
• Maintains and reviews the Auto-Enroll program
• Provides recommendations/solutions to better leverage the current system, external and internal processes
• Runs and resolves anomalies for all Time and Labour queries such as overtime, exception errors, hourly rate audits, reports to workflow issues, negative net pay, premiums, stat holiday audits etc.
• Delivers training on T&L module and use of self-service for time reporting and time approval for all staff and students

Minimum Qualifications

• High School diploma supplemented by coursework in accounting, Human Resource Management and Canadian Payroll Association PCP certification; equivalent combinations of education and experience may be considered.
• Three years of directly related time and labour experience.
• Experience with PeopleSoft HCM (Human Resources, Benefits & Payroll for North America) or an enterprise management system is required
• Excellent interpersonal skills and the ability to work collaboratively within a team.
• High comfort level working in a fast-paced, high volume and solution-driven culture
• Must have strong listening skills and be able to communicate with the diverse multicultural community of the University.
• Demonstrated belief in customer service excellence while maintaining tact, diplomacy and professionalism
• Excellent written and verbal communication and interpersonal skills
• Able to promote and work effectively in an integrated service culture
• Ability to effectively work with co-workers to build consensus and partnerships
• Strong research, analytical, problem-solving and time-management skills are necessary
• Comprehensive knowledge of related provincial and Canadian legislation and collective agreements and handbooks
• Exemplary client service, focused on demonstrating a genuine concern for understanding client needs and meeting or exceeding client expectations
• Strong verbal and written communication skills required to share feedback and address concerns respectfully and constructively
• Strong planning and organizational skills, managing time and resources effectively to achieve results and identify critical tasks, effectively focusing on workload priorities while working within strict deadlines

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.