Manager, Registration – St Paul’s Hospital & Saskatoon City Hospital

The Manager, Registration Services is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director of Health Information Management Urban, the Manager is responsible for creating operational lines of sight that connect to the goals and objectives of the SHA. The Manager supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong leadership to enable an innovative and positive working climate and a client-centric culture. The Manager must work cross functionally within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community partners. Registration Services demands versatility of communication and is the first point of contact between patients and their families and health-care services. It is expected that Registration deliver services to clients and providers with a high degree of professionalism, confidentiality and compassion, in an often fast-paced, 24-7, acute care environment. Many competing priorities demand a level of attention and detail; and the information gathered and shared has direct impact upon downstream applications, services, and provision of care.

Job Qualifications

Required Qualifications

Valid Class 5 Driver’s license

Licensed and in good standing with professional association and/or regulatory body, if applicable

Undergraduate degree or diploma in business, office administration, or Health Information Management or equivalent combination of education and experience

Experience

• Experience, at an operational level, as a leader who has developed and led innovative planning and programs in a complex, multi-stakeholder environment

Knowledge, Skills and Abilities

Knowledge of the healthcare system in Saskatchewan

Has demonstrated strong critical thinking, financial and analytical skills

Exemplifies ethical practices, professionalism and personal integrity

Promotes innovation, guides change and is committed to continuous improvement

Mobilizes people, inspires and leads by example

Has demonstrated ability to coach and develop others

Has demonstrated strong interpersonal and communication skills

Is committed to delivering on Patient and Family Centered Care

Is committed to quality, safety and continuous improvement striving towards zero harm

Has a proven ability to collaborate and partner with a wide variety of stakeholders, including community, to balance the needs and interests of these diverse groups while maintaining alignment with strategic priorities

Knowledge of legislation and applicable laws

Demonstrates commitment to a diverse, culturally competent and culturally safe health system and representative workforce

Demonstrates and is recognized for strategic and operational leadership that includes articulation of mission, vision and strategy and charts a path forward

Knowledge of First Nations and Metis History in Saskatchewan along with an understanding of the Truth and Reconciliation Commission Calls to Action

Other Information

Travel within the province of Saskatchewan is required

Where necessary, on-call responsibilities may be required in this position

Additional Information

Successful candidates external to SHA are responsible to obtain and provide an original Criminal Record Check (CRC) & Vulnerable Sector Check (VSC) from their local police service, RCMP or previous country/countries of residence that is dated within the past six (6) months that is satisfactory to the Saskatchewan Health Authority.

Expected Start Date: July 12, 2021

FTE®: 1.00

Working in Canada

Candidates are required to be legally entitled to work in Canada to apply on this position.