MANAGER, ENFORCEMENT WEST

Attention Enforcement Professionals!

If you have excellent leadership skills coupled with enforcement and compliance experience, then consider this opportunity with the Ministry of Education’s Enforcement Unit, where you will be responsible for leading and managing a team of investigators and enforcement specialists in the enforcement and implementation of legislation and regulations pertaining to unlicensed child care in Ontario.

The Ontario Public Service (OPS) Leadership Behaviours defines what it means to be a leader by the following expected attributes and behavioural competencies:

• We are responsible for being a leader by demonstrating authenticity, accountability and courage.
• We are innovative for the future by embracing positive disruption, a future mindset and by developing each other, every day.
• We are collaborative by leading with a common purpose, being inclusive and driving people centered outcomes.

Why work for the Ontario Public Service?

The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment. We offer:

• A defined benefit pension plan
• Maternity and parental leave top-up benefits which includes adoptive parents
• Comprehensive Health Plan
• Life and Disability insurance
• Flexible work arrangements
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• On-the-job training to support your success in the role.

The OPS has been recognized as a top employer. We are proud to have been acknowledged as one of:

• Canada’s Best Diversity Employers
• Greater Toronto’s Top Employers
• Canada’s Greenest Employers
• Canada’s Top Employers for Young People

What can I expect to do in this role?

Reporting to the Senior Manager, you will:

• Provide leadership and management to the unit responsible for inspection, investigation and enforcement of Ministry legislation and regulations regarding unlicensed child care providers.
• Lead the development, coordination and delivery of investigations to enforce compliance with applicable legislation and regulations.
• Develop and implement the processes and protocols of all compliance and enforcement matters related to unlicensed child care.
• Lead processes to gather data and information regarding unlicensed child care and manage the analysis of information to support the achievement of performance goals.
• Manage and maintain information systems that will enhance transparency regarding complaints about unlicensed child care providers and make it easier for parents and members of the public to register complaints about the sector.

How do I qualify?

Leadership Skills:

• You have strategic leadership and management skills to provide leadership to a diverse, multi-disciplined team and oversee and schedule work in accordance with corporate and divisional priorities.
• You have a passion for developing, building and leading organizational capacity through inclusive, positive, and values based leadership in areas of organizational design, recruitment, talent and performance management and labour relations matters.
• You have the ability to be responsible for the overall compliance with legislative statutes, collective agreements, government and ministry policies, directives, guidelines and commitments related services.
• You have sound judgement and political acuity skills to provide authoritative advice and guidance to senior management.

Technical Expertise:

• You have knowledge of program planning and delivery methods, enforcement and compliance tools, processes, and best practices in a regulatory environment in order to manage compliance matters related to unlicensed child care.
• You have the ability to acquire knowledge of relevant provincial legislation, regulations, policies, and processes regarding unlicensed child care in Ontario (i.e. Provincial Offenses legislation).
• You have the ability to interpret and apply relevant policies and legislation in order to resolve complex and contentious issues.

Program Management Skills:

• You have knowledge of data collection and management to support the tracking of complaints, enforcement activities and prosecutions, performance measurement and performance monitoring to ensure that the work of the unit supports program goals.
• You have experience identifying emerging trends in enforcement, investigation and inspection activities and recommends new alternatives in program delivery to optimize service.
• You possess strong analytical skills and have the ability to use good judgement to follow and carry out instructions and identify/solve problems.
• You have strong organizational skills to prepare and maintain schedules, plan, organize and implement work/projects, and to manage competing demands.
• You have knowledge of budgetary and financial processes to prepare, implement fiscal and performance budgets, multi-year and annual work plans, and monitor/report on budget allocations.

Communication, Stakeholder and Relationship Management Skills:

• You have excellent relationship building skills to promote effective engagement with stakeholders, as well as provide testimony as a ministry expert witness in support of enforcement actions.
• You have interpersonal and team building skills to provide leadership, monitor performance and promote excellence in customer service and team performance.
• You can represent the ministry by leading and/or participating on corporate and special projects, task forces, policy forums, committees and working groups both internally and externally, including broader public service and external stakeholders.
• You have strong oral and written communication skills including briefing and supporting materials and presentations.
• You have the ability to respond to complaints and contentious issues with tact and diplomacy.

Additional Information:Address:
1 Permanent, 119 King St W, Hamilton, West Region, Criminal Record and Judicial Matters Check (Fingerprint Based)

Compensation Group: Management Compensation Plan

Understanding the job ad – definitions

Schedule: 6

Category: Management and General

Posted on: Tuesday, June 8, 2021

Note:
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

W-EU-165218/21