Employee Status: Regular
Bargaining Unit: Non-Union
Pay Range: 109,701.00 – 152,070.00
Location: Union Station
Closing Date: 09-Jul-2021
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
We embody our values in everything that we do. We Serve with Passion, Think Forward, and Play as a Team. If you can relate, we want to hear from you!
Our Station Operations team is seeking a Manager, Facilities Maintenance Manage and lead the planning, procurement, delivery, monitoring, cost control, customer service and quality of complex, and critical infrastructure grounds maintenance/cleaning and facility maintenance across all rail stations, all bus terminals, all maintenance facilities and all Park & Ride lots while ensuring overall environmental compliance totally over 100 facility structures
What will I be doing?
Plans and manages the long term infrastructure, grounds/cleaning/facility maintenance plan of all customer facing facilities including managing grounds maintenance, facility operations, cleaning, and security ensuring the facility design and operation such as equipment, systems and functions include environment and energy efficient methods and products where feasible; writes, reviews and maintains policies, procedures and practices related to the facility grounds operations and maintenance.
Manages an on-going effective maintenance program for facilities in a safe, cost-effective, and professional manner; establishes best practices and key performance metrics related to maintenance costs, environmental, energy efficiency, state of good repair and preventive maintenance investments.
Works with other departments throughout Metrolinx and GO Transit to develop and deliver holistic customer service solutions and exchange information.
Participates in the grievance and bargaining processes by evaluating problems, developing proposals, negotiating, and implementing solutions.
Establishes operating and capital budget, service fleet and maintenance facility requirements as well as workforce plans for grounds maintenance and presents, along with business rationale and risk, to the Senior Manager, Station Operations and Maintenance.
Strives to find efficiencies, economies of scale, and best practices in delivering grounds maintenance and operations, cleaning, and security services in all facilities in assigned portfolio.
Manages and directs staff and consultants engaged in project teams (e.g. defines team member roles, responsibilities, and expectations); delivers timely feedback to ensure a cohesive operational unit and the optimum use of team skills; monitors work assignments for adherence to timelines and the achievement of contractor performance objectives outlined in Agreement terms and conditions; develops and implements action plans to address performance gaps
Monitors and reviews staff performance to determine training needs and develops interchangeable roles and opportunities amongst staff
What skills and qualifications do I need?
Completion of a university degree in Business Administration, Facility Management/Property Management, or a related discipline – or a combination of education, training and experience deemed equivalent
Minimum eight (8) years’ in managing large facilities or property management services in an organization known for delivering excellent customer service.
Must be able to travel to and visit outdoor construction sites across the GTHA, including rough walking conditions – in winter conditions and inclement weather
Knowledge of facilities and/or property management, operations, planning and administration.
Knowledge of Human Resources legislation (e.g. Employment Standards Act, Occupational Health & Safety Act, etc.) to monitor and manage employees and contractors, including experience in the application of collective agreement provisions
Strong people leadership experience with ability to manage organizational change, particularly through transformative growth and development
Knowledge of performance management practices, techniques/methodologies to identify, establish and measure KPI’s, performance metrics and best practices to manage an on-going effective and safe maintenance program for Station Services related to maintenance costs, state of good repair investments, environmental and sustainable practices
Certified Property Manager – CPM considered an asset.
A valid Ontario Class “G” driver’s license is required.
LEAN designation considered an asset.
NOTE: The incumbent would be required to work 40 hours per week with varying shifts and off-days. Incumbent will be required to be on-call to assist with emergency responses at any hour, any day. Incumbent may have regular exposure to extreme weather or undesirable operating conditions as well as exposure to risk of physical harm when performing facility inspections (e.g. waste systems and underground tanks) and/or when encountering irate or confrontational member of the public.
Accommodation:
Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance.
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
AN EQUAL OPPORTUNITY EMPLOYER
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