Manager, Stewardship

Manager, Stewardship

 

The Opportunity

Bring your talent, passion and experience to this role. Join a team in Canada and internationally, focused on creating a sustainable future. The Manager, Stewardship is an essential position responsible for enhancing and implementing a comprehensive stewardship program. Reporting to the Chief Development Officer, the Manager, Stewardship works to ensure all supporters feel positive about the impact of their generosity and have the utmost confidence to manage and recognize their contributions. This position is located in Toronto, Ontario and is currently remote until the Toronto office reopens.

 

This role is a fit for you if…

You have a strong understanding of the philanthropic and donor stewardship landscape… can demonstrate exceptional initiative and planning, prioritizing, multi-tasking skills to complete tasks on time and in an efficient and effective manner… have strong communication skills – interpersonal, written and verbal and are able to create effective donor stewardship strategies that meet multiple needs in collaboration with the Prince’s Trust Canada Team. You come with experience planning, executing and tracking donor stewardship strategies. You are agile, flexible and entrepreneurial to be able to develop and seize opportunities.

 

The Organization

Prince’s Trust Canada is a national charity which delivers programs with community-based organizations and corporate and academic institution partners.

Through innovative partnerships and guided by the United Nations Sustainable Development Goals, our mission is to empower young people and Veterans to build resilient, future-ready communities. Our programs help young people overcome barriers to employment and prepare for the changing world of work, provide entrepreneurship training and support for Veterans, and through our focus on sustainability, address climate change mitigation and adaptation. Our work is inspired by our Founder and President, His Royal Highness The Prince of Wales, and his vision for a more sustainable future.

Our ambition is to deliver more tangible impact through high-quality programs, working in collaboration with a growing network of supporters, partner organizations and volunteers across the country. The small but mighty staff team is committed and passionate about our strategic plan and vision of a sustainable future for Canada, where young people and communities thrive. 

 

Summary of duties:

• Oversee stewardship functions for all donors including Major Gifts, Corporate supporters/Sponsors, Foundations, Government, and other donors.
• Plan and execute customized stewardship plans for major donors.
• Collaborate with the Chief Development Officer and program leaders to ensure meaningful stewardship plans are in place for groups of donors who do not meet criteria for customized (i.e. case-by-case) stewardship.
• Proactively develop and implement strategies that identify, engage, cultivate, solicit and steward a major gift pipeline of corporate, foundation and individual donor prospects in all stages of the development cycle.
• Manage a portfolio of mid-level donors, including strategy development and 1:1 relationship building.
• Participate collaboratively in our prospect management system including, prospect clearance, assignments, moves management and prospect timelines.
• Prepare compelling and strategic major gift donor communications materials including briefing notes, tailored proposals, cases for support, correspondence and gift agreements.
• Collaborate with Marketing and Communications and Program colleagues to prepare donor impact reports, and other pertinent stewardship materials.
• Organize weekly cycle of thank you calls, emails, and other touch points.
• Analyze and report on results of stewardship program.
• Prepare pledge reminders and tailored thank you letters.
• Organize and track all stewardship moves in collaboration with the Chief Development Officer.
• Manage and maintain all stewardship documentation and tracking.
• Ensure and maintain Raiser’s Edge data accuracy and integrity in accordance with the Prince’s Trust Canada’s policies and procedures.

 

What you bring to the position:

• Fundraising professional with a minimum of 5 years of experience within a fundraising environment, non-for-profit or charity
• Understanding of the prospect to door moves management process and cycle.
• Experience using research tools to gather information on prospective donors
• Experience preparing and presenting leadership proposals.
• A demonstrated interest in PTC’s mission and programs supporting young people and Veterans.
• Post-secondary education or equivalent combination of education and experience.
• Proven project management success with ability to set priorities and meet deadlines.
• Advanced experience with fundraising database applications, preferably Raiser’s Edge.
• A task master with proven production of accurate, thorough and professional work.
• Proficiency in Microsoft Office applications.

 

Skills and attributes:

• Commitment to providing an exceptional donor experience to PTC supporters.
• Skilled relationship manager, able to interact with donors, build relationships, and maintain a high level of confidentiality.
• Strong interpersonal skills with the ability to relate well with co-workers, peers, donors, volunteers and others.
• Ability to collaborate with senior team members, including the CEO and Board Chair, and senior volunteers.
• CFRE designation or working toward is considered an asset.  
• Ability to communicate in both official languages is considered an asset.
• Exceptional organizational skills and high attention to detail.
• Excellent communication skills – written and verbal; and, good listener.
• Highly professional, mature, and confident.
• Able to work independently and effectively within a team environment as well as both in office and remotely (please note this position will be remote until further notice due to COVID-19 restrictions).
• Ability to set priorities, complete work with minimal supervision and meet deadlines.
• Ability to think critically and make well-informed, timely decisions.
• Excellent problem-solving skills and ability to adjust strategic approaches as required.
• Strong customer service mindset and skillset.
• Creative, innovative and resourceful.
• Sense of humour, energetic, and positive attitude.
• A drive to succeed personally, and to support team success.
• Effective and collaborative team player; shares information freely.
• Able to work in a fast-paced environment, prioritize and multi-task.
• Experience as a volunteer an asset.

 

How to apply:

Please submit your cover letter and resume in a single PDF file with naming convention, “first name and last name”, in confidence to [email protected] with an email title, “Manager, Stewardship Application” before Monday, July 19 by 12 pm EDT. Applications will be received on an ongoing basis until this time, therefore early submission is encouraged. The hiring range for this position is between $67,500 and $75,000, depending on experience.

 

Prince’s Trust Canada is committed to equity, diversity and inclusion and is dedicated to creating a workplace culture of inclusiveness that reflects the diverse communities we serve. We welcome and encourage applications from First Nations, Inuit, and Métis people; Black and racialized people, LGTBQ2S+ and people with disabilities as we strive to build a more inclusive society.

 

We are committed to being an equal opportunity employer and ensuring an equal opportunity recruitment process. Accommodations are available to all applicants upon request. We are committed to ensuring a barrier-free process. Please contact us at [email protected] and we will work with all applicants to accommodate any accessibility needs.

 

Thank you for your interest in this position and Prince’s Trust Canada.