Main responsibilities of this position:
Leadership: Co-leads and oversees activities to ensure program service delivery is efficient, effective and integrated across Island Health sites; Links with appropriate Departmental Medical Leaders to address matters of physician governance, including professional medical practice issues.
Operations & Quality: Establishes processes and structures to engage physicians and staff in continuous quality improvement of service delivery; Monitors program budget and performance jointly with co-leader, and makes course corrections when necessary; Ensures appropriate investigation and resolution of program-related Patient Safety Learning System and Patient Care Quality Office events.
Change Management: Co-develops and implements change management plans to engage and support physicians and staff through change
Informatics: Oversees activities that advance technology and data use to improve service delivery using the Electronic Health Records (EHR) in collaboration with the Quality Systems team.
Planning: Assesses, monitors and anticipates program resource needs and works with medical leaders and administrative leaders to prioritize these needs within available resources.
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