Medicine Hat Centre of Hope (Shelter) Supervisor

The Shelter Supervisor provides oversight and support for the Centre of Hope. In collaboration with the Shelter & Community Ministries Director and the Area Commander, the incumbent provides leadership by directing and coordinating program matters. The Shelter Supervisor ensures programs and funding agreements meet various stakeholders’ expectations.

DAYS and HOURS of work: Monday – Friday – 8 hours per day.  This is a temporary job for approximately 3 months. The Shelter Supervisor is expected to work some extended hours as well as some early mornings, evenings, and weekends. As such, ability to be flexible in work hours and willingness to adjust hours of work to meet work demands is a requirement of the job.

Temporary Full Time; 40 hours per week

November 15, 2021 – February 15, 2022 (potential for renewal)

Program and Service:
Oversee all aspects of the program operations in accordance with the mission and values of The Salvation Army (TSA) and in line with funder and TSA goals and expectations. This will include reviewing program effectiveness, supporting staff to meet the diverse needs of clients, ensure the necessary policies and protocols are develop and maintained, resolving concerns/issues.

Human Resources:
Ensure appropriate staffing and development of staff through orientation, training, staff meetings and/or one-on-one meetings. Promote a safe work environment.

Administrative:
Ensure that the shelter services meet contractual, legal and accreditation standards. Liaise with TSA Medicine Hat ministries and external community resources, attend funder forums, build community partnerships, and preparation of reports and /or proposals.

*NOTE: For some jobs, you may be required to provide validated educational documentation.

Education/Certifications:

• Completed a post-secondary University Degree in social work or equivalent education.
  Non-Violent Crisis Intervention Certification and CPR/First Aid Certification would be an asset or willing to obtain.

Experience:

• Minimum of five (5) years related experience, including experience in a shelter setting, experience in supervision, leadership, coaching, and motivating staff, and working with marginalized clientele.

Alternative combinations of education and experience may be considered.

Required Skills/Knowledge:

• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities and support the Mission in all aspects of work, including the manner in which responsibilities are fulfilled.
• Supervisory skills and the ability to lead coach and motivate.
• Provide necessary resources, supports and training to program staff.
• Adhere to all Salvation Army policies, directives, and operating guidelines.
• Demonstrated strong work ethic and a willingness to learn and be flexible in the face of change
• Strong interpersonal, time management and oral and written communication skills.
• Strong organizational skills with the ability to complete assignments and meet deadlines with minimal supervision.
• Demonstrate a high level of integrity, good judgement and ability to maintain appropriate confidentiality.
• Attentive listening skills for the purpose of supervision, counseling, and conflict resolution.
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Develop new and unique ways to improve the community-based programming and to create new opportunities.
• Strong working knowledge of MS Office and Outlook

Occasional travel within Medicine Hat.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

 Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.