Position Type: Regular – Full-Time
Requisition ID: 8811
Company: Day & Ross Inc.
At Day & Ross, you’ll go far.
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.
We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.
About the Role
Office Manager
Full-time
Montreal, QC
As an Office Manager for The Day & Ross Transportation Group, you will be responsible for overseeing all Terminal Administration, Customer Service, Billing, Collections and Broker Pay Functions. Developing an engaged and motivated admin team is critical to the success in this role. A motivated, administrative professional with an emphasis on being customer solution and process improvement focused will be key elements to your success.
You will be a key manager in in the terminal and have an important role in the overall success of the operations and will need to work with the other managers as a unified team to accomplish a high satisfaction rate with the customers and improve current processes.
How You’ll Help
Manage the admin staff to ensure each meets service, quality and productivity objectives
Plan and coordinate administrative procedures and systems; devise ways to streamline processes
Recruit and train personnel; allocate responsibilities
Assess staff performance and provide coaching and guidance
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Manage schedules and deadlines
Work collaboratively with terminal based teams and teams performing centralized corporate functions
Maintain a high level of service to both internal and external customers
May perform other duties and/or responsibilities as required
Your Skills & Experience:
Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
Agile and thorough learner, recognizing and adapting to continuously changing conditions
Communication skills – advanced both written and spoken
Computer skills – accuracy, MS products, AS400, web based programs
Demonstrated customer relationship skills
Time management skills
Strong conflict resolution skills
Able to work deadlines in high transactional environment
Ability to champion business needs in a collaborative manner to colleagues
Strong send of urgency and ownership on deliverables
Results focused
Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.
We thank you for your application, but only those candidates selected for an interview will be contacted.
As a federally regulated employer, The Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.
Function: Transportation
Location(s): CA – Canada : Quebec : Montréal
Apply Now
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