Operations Manager

Mississauga, ON

Are you:
…A leader with strong relationship building skills?

…Eager to develop your knowledge of our business, goals and objectives?

…Ready to take the next step in your career with Bison?

Then we have the opportunity for you!

As an Operations Manager, you will be accountable for staff performance management, driver management, utilization, and business profitability. You will also lead the charge in upholding corporate policies, procedures, direction, and culture. This must be accomplished through effective written and oral communication, cultivation of relationships both internal and external, and providing leadership, supervision, and support.

Specific responsibilities include:
Provide structure, developmental opportunities, tools and training to new and existing staff, including company drivers and owner operators

Evaluate Eastern drivers’ performance indicators to build and lead operational strategies towards short- and long-term business growth

Manage Bison’s fleet of equipment through the development, monitoring, and enforcement of programs involving utilization. Monitor empty miles to ensure Bison is not crossing empties or ineffectively planning drivers while increasing miles per truck

Monitor East Region LOS on a daily basis. Formulate relevant corrective action plans to improve service

Understand traffic flows to generate freight volumes and develop strategies to meet balance goals

Proactively identify planning issues and concerns, and constructively react to those that cannot be foreseen

Research, compile, develop, and present reports in all areas of responsibility as required internally and for regulatory reporting purposes

Manage customer escalations and build operational plans for customers and drivers

Daily communication, training, and ongoing development of working relationship with Eastern Operations staff. Responsible for Operations success within and outside of the Eastern Region, as well on individual performance goals

Interface with HR and Driver Recruitment to provide input on staff hiring/rehiring decisions

Engage in other projects and activities as is necessary to the position and as assigned by the VP, Eastern Operations

Our Ideal Candidate will possess:
Previous leadership experience is required

Firm understanding of, and the ability to, implement Bison Transport’s policy, procedure, objective and culture

Excellent human resource skills: coaching, mentoring, performance management

Progressive knowledge of the transportation industry including competition and trends

Strong communication skills: excellent oral, written and presentation skills, as well as adult learning

Strong organizational skills: time management, project planning, multi-tasking

Experience and knowledge of safety and compliance issues, as they pertain to road transportation

Why Bison:
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career

Dispersed work environments that promote a healthy work-life balance

Meaningful and impactful work and projects with an essential service provider

Join our engaging Wellness Program & extracurricular sports teams

About Bison:
Celebrating 50 years in Business

Named as Canada’s 10 Most Admired Corporate Cultures

Achieve in giving back through Corporate Social Responsibility and Charitable Giving

Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace

Apply Today!

Please submit your resume in MS Word or PDF format and apply today!