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Description
The Thrift Store Clerk provides service to customers, sort incoming product and assists in the ongoing retail operations of The Salvation Army Cornwall Thrift Store.
KEY RESPONSIBILITIES:
Operations:
- Opening and closing the store
- Accurate completion of all customer transactions including cash and debit sales
- Contribute to meeting store budgets by maintaining customer service standards
- Assist with store layout plans to attract customer, which include window displays and merchandise displays
- Ensures attractiveness of the store through “Tidy Maintenance”
- Replenish inventory levels based on managers directions
- Contribute to the control of inventory by receiving, sorting, and pricing as per directions
- Select donations for store distribution meeting established standards of quality and distinguishing between discarded and good quality merchandise according to company standards; ensure that all products are priced correctly as per store policy
- Process donated items by unloading, sorting, and packing, storing, loading, and bailing the donations protects the integrity of the donations
- Assist donors with their donations, unload donations and place stock in appropriate locations
- Be knowledgeable regarding product pricing and featured sale products
- Pay attention to store security, by monitoring activity in the store
- Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits and clean spillage)
- Work as a productive team member and independently when necessary
- Direct volunteer work assignments in the store
Communications:
- Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.
Health and Safety:
- Complete janitorial duties i.e., cleaning floors, washrooms, etc. as needed
- Ensure the Thrift Store is maintained regarding appearance, condition and safety as recommended by Public Health etc.
- Seek out continual education and resources for all areas of responsibilities, specifically regarding COVID-19 requirements as per the local Health Unit
- Ensure the safety and comfort of the ministry unit by maintaining cleanliness and safety etc.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
- Perform other duties as assigned
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education/Certifications:
- Completion of secondary school
- Alternative combinations of education and experience may be considered
Experience:
- Minimum of 3 months experience including warehouse and stocking procedures
- Minimum of three (3) months of prior related experience in warehouse processing or goods distribution and knowledge of lifting guidelines
Required Skills/Knowledge:
- Some related experience in warehouse processing or goods distribution would be a definite asset
- Cash handling experience is required
- Basic math skills required to calculate discounts and percentages as well as reading skills
- Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
- Ability to lift/move on a regular basis up to 25 pounds
- Maintain information in confidence as required
- Participate as an active and responsible team member
- Represent the organization in a professional and engaging manner
- Brand awareness would be an asset
- Exhibit good listening skills, have strong oral/written communication skills and respect authority
- Self-motivated/disciplined
- Represent The Salvation Army in a positive manner
- Excellent interpersonal skills, integrity, and adaptability
- Strong oral and written communication skills
- Ability to work in a cooperative team-oriented atmosphere
Successful candidate will be required to provide upon hiring:
- A clear criminal record check
- Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually
HOURS: 22.5 hours per week
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Internal Applicants, must advise your managing supervisor of your intentions prior to submitting your application.
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.