Patient Flow Navigator

CAREER OPPORTUNITY

Patient Flow Navigator

2021-71

Choose Collingwood General & Marine Hospital:
Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.

CGMH is a 70-bed facility serving more than 60,000 permanent residents and 3.5 million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardio respiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. There are endless opportunities for families, adventure seekers, boaters, foodies and so much more.

Corporate Culture:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.

The Opportunity:
The Patient Flow Navigator will provide consultation for patients with complex needs in planning for discharge while supporting the patient experience and the patient plan of care. The Patient Flow Navigator provides admission avoidance support to the ED and/or inpatient units to reduce hospital length of stays and repeat admissions. The Patient Flow Navigator will work collaboratively with patients, families and the care team to identify possible barriers to return to home and to develop a safe and supportive discharge plan. Priority will be given to patients who are experiencing increasing frailty and are high risk for medical and psychosocial issues.

Qualifications:
University, College or Diploma in Health-related profession or equivalent

Current registration with any regulated health care professional college in ON

Ability to organize patient care demands and set priorities while working independently and collaboratively with all members of the health care team including the patients and families

Demonstrated assessment, health promotion, health teaching skills, critical thinking, problem solving and decision-making skills

Excellent communication, organizational and interpersonal skills with the ability to perform duties in a professional and courteous manner

Excellent customer service demeanour

Physically able to perform the essential duties of the role

Excellent attendance/performance record

Committed to professional growth & development

Committed to maintaining confidentiality

Education in gerontology and/or chronic disease management an asset

Familiarity with Meditech is an asset

• Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
• Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act
• Must have an ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families. Ability to communicate in additional language(s) is considered an asset.
• Must have basic computer skills
• Must be dedicated to professional growth & development
• Must be able to perform all bona fide and essential duties of the position, which may include physical demands such as moving/transferring patients, pushing, pulling, bending, etc.
• Must have demonstrated excellent attendance/performance record
• Excellent organization and prioritization skills
• Ability to work independently and effectively communicate with other members of the health care team
• Experience working with discharge planning/case & bed flow management in an acute care setting is preferred

Duties and Responsibilities:

• Provide consultation to identify barriers to return to home of ‘patients in the ED Department and on the inpatient unit to initiate a safe discharge plan on admission in order to reduce admission LOS.
• Support ‘Right Care-Right Place’ providing transitional care to patient and families while facilitating patient flow processes including surge management
• Foster the ‘Home First’ philosophy and system/regional initiatives
• Work with our internal Allied Healthcare Professionals and Community Agencies to provide appropriate supports in the community to ensure safe and timely patient transitions

More Information:
Location: Patient Flow

Employment Type: Permanent, Full-Time

Start Date: In line with next Hospital Orientation intake.

Hours of Work: Days (8:00 to 16:00) including weekends. Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts – days, evenings, and nights.

Wage: $33.30 – $40.96

Benefits:
This position includes a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short and long term disability income protection plans, Healthcare of Ontario Pension Plan (HOOPP), Employee & Family Assistance Program and access to CGMH Perkopolis discounts.

HOW TO APPLY:
If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.

Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.

Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and others who may contribute to a diverse workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

Job Information

Closing Date

28 Apr 2021

Type

Full-Time Permanent

Location

Collingwood ON