Program Services Case Worker – PermFT – Sutton Youth

Our Goals
1. Women and Youth experiencing homelessness obtain and retain housing
2. Women and Youth at risk of homelessness remain housed

WORKING RELATIONSHIP(S)
• Reports directly to Program Services Director
• Reports indirectly to Program Services Coordinator
RESPONSIBILITIES AND ACTIVITIES
RESPONSIBILITIES:
To work within areas of admitting Clients, intake processing, triaging, primary support worker, monitoring,
referral and clerical duties. Provide clients with encouragement and access to wrap around supports which
ultimately lead to getting housed and staying housed.
• Fulfill all daily tasks as outlined on PSCW shift responsibility sheets
• Facilitate intake processes
• Assist with supervision of clients
$18.75
Employment Opportunity
The Salvation Army Ontario Central East Division
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in
the communities of our world. Each position contributes to the mission of The Salvation Army.
• Provide ongoing daily support, assistance and encouragement in breaking the cycles of poverty,
homelessness and violence.
• Perform all necessary Clerical duties for Client documentation, including Emergency housing Services
Forms, computer entries, LogBook entries, wake-up, towel & other required forms.
• Data entry of all required data fields in HIFIS.
• Make necessary referrals.
• Conduct Facility on a regular basis according to policy
• Ensure all donations received are recorded according to policy
• Ensure that all telephone calls are recorded according to policy
• Enforce Agency Rules and Expectations consistently
• Facilitate daily resident meetings to set out each resident’s plan for the day and to communicate chore
responsibilities. Workers receive and record concerns from residents and follow up with concerns until
resolution is achieved. A meeting is held each morning at 9:15 and each evening at 10:15.
• Conduct daily random room checks and record and report findings to Program Services Coordinator
• Monitor kitchen during all meals.
• Provide support, crisis intervention and conflict resolution as required.
• Arrange for wake-up calls for Clients who request same
• Responsible for bed checks; to document all necessary ‘Beds Not Used’
• Make regular rounds throughout building, including walking through the dormitory and bathrooms
• Medication Monitoring (as required

College diploma in Social Sciences field or equivalent experience (minimum)
• Previous experience with people experiencing homelessness would be an asset
• Must have thorough knowledge and understanding of Women’s issues
• Knowledge and understanding of Mental Health/Addictions
• Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and
equity.
• Problem solving skills essential. The responsibilities associated with this position demand a high degree
of confidentiality
• Excellent oral and written communication skills (Processing/Desktop, Publishing, Spreadsheet/Graphing,
Database computer skills essential)
• Ability to work independently as well as part of a team
• Must have good interpersonal/time management skills
• Good knowledge of community resources
• Valid Driver’s License is a requirement
SALARY / GRADE: 4. Starting Pay Rate: $18.75 per Hour.
HOURS: 12 hour shifts, 42 hours per week average
INTERNAL APPLICANTS: Your management supervisor must be aware of your intentions
prior to submitting your application for this position
We thank all applicants, however, only those candidates to be interviewed will be contacted
PLEASE NO PHONE CALLS