Project Management
Job Type:
Full-time
Building Location:
BGIS – Vancouver
Length of Assignment:
Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com
SUMMARY
The Project Director is accountable for strategic program management, meeting business development, growth and profitability objectives, client relationship management and people leadership.
KEY DUTIES & RESPONSIBILITIES
Strategic Program Management & Delivery
Accountable for strategic program management and overall program delivery for assigned client programs.
Develops strategic plans, priorities, objectives and budget for assigned programs.
Directs program execution.Accountable for ensuring programs are delivered on-time, on-budget, within scope and in compliant with all regulatory, environmental, health and safety requirements.
Directs the development and execution of risk management plans, where required.
Accountable for meeting performance metrics for assigned programs.
Provides strong leadership, guidance, coaching and support tothe project management team in the continuous review, identification, development and implementation of processes and technological improvements to optimize program delivery.
Profitability
Accountable for meeting profitability targets through effective planning, leadership, operational, financial and risk management, and implementation of process and technological improvements for assigned programs.
Collaborates with Finance team to ensure ongoing profitability.
Contributes to the development of product line strategy
Business Development
Continuously engages clients in discussions to understand and anticipate needs, identify and recommend additional services
Develops and implements program expansion plans
Contributes to product line’s growth by providing input to the development of client retention and acquisition strategies and plans.
Collaborates with relevant stakeholders on business pursuits.
Interfaces and collaborates with client business groups to identify opportunities for additional businesses.
Contributes to proposal development.
Actively attends relevant events in order to establish market presence and contribute to brand awareness.Networks to maintain awareness of potential opportunities.
Client Relationship Management
Develops and maintains effective relationships with clients.Position level of client representatives with whom this position interacts with include those at the executive and senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Continuously engages clients in discussions to understand and anticipate needs.
Identifies and recommends opportunities for additional businesses.
People Leadership
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Leads by example to earn respect and trust of peers, employees and clients.
KNOWLEDGE & SKILLS
University degree in Architecture or Engineering
At least 15 years of project and program management work experience including at least 5 years of managing a team.
Fully developed strategic program management abilities
Exceptionally-skilled business management ability and exceptional business acumen
Exceptionally-skilled business financial management ability and exceptional financial acumen.Significant experience in meeting financial and business profitability objectives
Exceptionally skilled at influencing, persuading and negotiating with client representatives at the senior management to executive position level
Exceptionally skilled at building and managing relationships with client representatives at the senior management to executive level
Exceptionally skilled at managing client expectations
Highly skilled at leading and engaging a team of individuals
Highly skilled at managing vendor performance.
Possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate innovative practices and technologies in order to deliver value to the client
Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications
Licenses and/or Professional Accreditation
One or more of the following, an asset:
Project Management Institute Accreditation
Program Management Professional Accreditation.
LEED certification
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
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