Division Access & Regions
Department Continuing Education & Training
Supervisor Title Manager, Contracts and Training Services
Location Campbell River(CR)
Posting Type Internal/External Posting
Position Status Regular
If Others, please specify
Desired Start Date 05/25/2021
Position End Date (if temporary)
Weekly work schedule (please indicate the start and end times for each day of work)
Tuesday to Friday 8:30am – 4:30pm
% 80%
Pay Grade J: $27.81-$29.52
Position Summary
Reporting to the Manager, Contract and Training Services, the Regional
Continuing Education and Training Officer (RTO) works in conjunction with
a diverse range of educational stakeholders to plan and implement funded
and tuition-based cost-recovery Continuing Education programs and
courses, based on identified regional/community needs and opportunities,
and delegated priorities. The RTO may also have a dual reporting
relationship with the Regional Director, Continuing Education and Training,
when working on project teams and/or special projects across campus
regions. The RTO is aware of the Mission and Values of North Island
College, incorporating and practicing the values in all aspects of the role.
Position Competencies
- Job Knowledge
- Judgment
- Teamwork
- Planning & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills
Duties & Responsibilities
1. Working individually, or in project teams, this position is responsible for coordinating scheduled and non-scheduled Continuing Education programs and courses to meet program delivery and budget targets.
2. Responds to contract training requests for delegated portfolio areas, completing all the steps needed to satisfy the request.
3. This position may be designated to liaise with ElderCollege committees, instructors, and members to provide operational support at the various campus locations.
4. Liaises with other campuses and centres, and instructional areas regarding applicable Continuing Education offerings.
5. Consults with appropriate external agencies and organizations for the
development and delivery of programs and services.
6. Assists or leads in the content development and production of the
Learner Guide and the Continuing Education and Training calendar to meet established deadlines.
7. Coordinates the curriculum review and development process using approved course/program development tools and processes.
8. Orientates instructors to the College’s Mission (and the CET Departmental Mandate, strategic priorities, and policies and procedures).
9. Conducts course evaluation surveys for each Continuing Education course/program offering.
10. Sets course fees to ensure that the costs of each course, program or service are balanced against expenses and include required indirect costs.
11. Provides information sessions, tours, and detailed program information to market and promote offerings to potential students and community stakeholders.
12. Orders and monitors materials, supplies, and equipment required for course/program delivery.
13. Provides information related to courses and programs to Marketing staff to develop promotional materials and/or creates drafts for approval.
14. Responds to student and instructor needs and concerns, while ensuring that the College Policy related to Student Complaints and Codes of Conduct are understood.
15. Keeps informed of industry standards and regulations for vocational programs within delegated portfolio areas. Remains current in relation to continuing education/contract training trends and new developments.
16. Works collaboratively with the Continuing Education Support Assistant to coordinate efforts to ensure the effective and efficient operation of the Department.
17. Monitors, records, and reports on enrollments and activities in all Continuing Education and Ministry-funded programs.
Required Education & Experience
- Two-year diploma in Education, or a related Business Administration/Management field of study; Bachelor Degree in Education or a related field preferred.
- 3 years’ experience in the delivery of adult education and/or community development programming.
Required Knowledge Skills & Abilities
1. Demonstrated ability to design, develop, and promote a variety of responsive programs to meet regional/community needs.
2. Experienced in promoting, marketing and coordinating Continuing Education and Contract Training offerings.
3. Detailed expertise and knowledge are essential with respect to Continuing Education Programs, part-time vocational courses, and training contracts.
4. Knowledge of current Ministry and Industry Training Authority (ITA) regulations for vocational programs is an asset.
5. Intermediate MS Office skills including word processing, spreadsheets, and database applications.
6. Demonstrated entrepreneurial ability with expertise in areas such as marketing, public relations, communications and advertising.
7. Ability to maintain a high level of productivity and prioritizing, as well as
an ability to take initiative and work independently in a deadline-driven team environment.
8. Excellent interpersonal, written, and oral communication skills, including effective conflict resolution skills.
9. Experienced in dealing with, and maintaining, a high degree of confidentiality, professionalism, and cultural awareness/sensitivity.
Applicants should be prepared for testing
Special Instructions to Applicant
Please scan copies of your transcripts into one document for attachment. If your transcripts are not available at the time of application, please attach a letter or certificate of confirmation from the educational institution.
Posting Open Date 04/30/2021
Posting Close Date 05/09/2021
Open Until Filled
Apply Now
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.