Relief Front Line Worker – more than 1 required (union position)

The Frontline Worker provides professional care and support to clients at the Wilkinson Road Shelter.

• Takes responsibility for routine intake processes and decisions, following standard procedures and directs clients to appropriate shelter services
• Records all information as per policy
• Liaises with referral sources and other external agencies as needed (for example: welfare, police, parole, urgent situations, medical facilities, etc.)
• Fosters positive relations with community social services agencies/resources
• Answer incoming inquiries and direct as needed
• Adhere to standards that are consistent with the values & philosophy of The Salvation Army and Peel Residential Services mission and values
• Performs other duties as assigned

Education/Certifications:

• Diploma/Degree in Social Science or equivalent education and experience
• Current Certification in First Aid/CPR

 Required Skills/Knowledge:

• ·Crisis Intervention Training (CPI)
• Appropriate Immunization Measures] Suicide Prevention
• Health and Safety
• Customer Service Training
• Valid G Class Driver’s License

Successful candidate will be required to provide upon hiring:

• A clear vulnerable sector screening
• A clear driver’s abstract
• Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

HOURS: As needed

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, must advise your managing supervisor of your intentions prior to submitting your application.