Specific Skills
Address customers’ complaints or concerns
Recruit, train and supervise staff
Participate in marketing plans and implementation
Negotiate with clients for catering or use of facilities
Monitor revenues and modify procedures and prices
Ensure health and safety regulations are followed
Provide customer service
Negotiate arrangements with suppliers for food and other supplies
Set staff work schedules and monitor staff performance
Determine type of services to be offered and implement operational procedures
Plan, organize, direct, control and evaluate daily operations
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Personal Suitability
Flexibility
Accurate
Excellent oral communication
Client focus
Reliability
Organized
Address customers’ complaints or concerns
Recruit, train and supervise staff
Participate in marketing plans and implementation
Negotiate with clients for catering or use of facilities
Monitor revenues and modify procedures and prices
Ensure health and safety regulations are followed
Provide customer service
Negotiate arrangements with suppliers for food and other supplies
Set staff work schedules and monitor staff performance
Determine type of services to be offered and implement operational procedures
Plan, organize, direct, control and evaluate daily operations
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Personal Suitability
Flexibility
Accurate
Excellent oral communication
Client focus
Reliability
Organized
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