At Aramark Canada, our people are important to us. Our 14,000+ team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms. To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged. Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses. As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.
Learn more at www.aramark.ca
Description:
POSITION SUMMARY
Reporting to the Food Service Director, as well as working closely with the Executive Chef. The Retail Manager oversees the day to day operation(s) for a multi concept Food Hall that will consist of 6 stations (inclusive of proprietary concepts) as well as branded concepts Tim Hortons and Subway on campus. This involves planning, organizing, directing, controlling, and evaluating the operation. The Retail Manager is responsible for providing leadership to a team of food service associates within multiple units.
RESPONSIBILITIES
Responsible for making sure the daily operation of the component is running smoothly with the understanding that there will be times when you’ll have to “jump in” and work within the component
Experience working with branded concepts (Tim Horton’s & Subway)
Implements and leads compliance on all Aramark operating standards, Franchise standards, and legislated standards within the component including company policy and procedure, Health and Safety Standards and Safe Food Handling
Develops operational component forecasts each period and is able to explain variances in sales, costs and operational activities
Responsible for overseeing staff scheduling, tracks daily labour on schedule and reports to Director of Retail Operations on a daily basis
Responsible for inventory controls, food, labour and direct costs
Assist on a weekly basis with inventory
Ensure quality, courteous service is provided to all customers
Works with the team to manage all hiring, staffing, labour, progressive discipline, accommodation, training and administration of HR policies
Assist in disciplinary action alongside the Food Service Director and Human Resources
Develops and motivates Supervisory staff to attain proper standards of performance
Liaison with the Marketing Manager to launch Marketing Initiatives and Promotions
Monitor equipment repair and maintenance
Collects, records, and deposits all revenues received at the component
Maintains compliance of all cash handling and cash auditing procedures, reports any overage/shortages
Ensure adherence to Aramark’s policies and procedures
Ensure adherence to Aramark’s Health and Safety Programs
Qualifications:
At least 5 years of supervisory experience in a fast-paced food service environment.
Knowledge of computerized spreadsheet and word processing programs.
Self-directed with strong interpersonal and communications skills.
Strong organizational and time management skills.
Positive attitude and genuine customer focus orientation
Able to be flexible, evening and weekend shifts when required.
Please note all candidates considered for hire will be required to successfully pass a criminal background check.
Accommodations for job applicants with disabilities are available upon request.
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