Retail Operations Manager (Extended)

Duties

• Generate new revenue streams by researching and implementing new business lines/products and establish agreements with new vendors.
• Oversee technologies, including online retail, website, inventory management system and POS, printing equipment and ensure the areas up to date with technological innovations within the industry.
• Oversee the marketing, merchandising, promotions, annual sales and displays.
• Lead, hire, train, schedule and supervise employees.
• Direct Campus Store buyers and Print Services Coordinator with purchasing budgets, inventory targets and revenue goals
• Actively engage with VIU community in Nanaimo, Cowichan, Parksville, and Powell River campuses
• Oversees all printing equipment and services on all campuses.
• Ensure the Campus Store departments are up to date with the current retail trends.
• Manage the financial performance, budget development, and suggest and implement ways to improve revenues.
• Review, develop and maintain financial systems for accounts receivable, accounts payable, cash reconciliation and cash control.
• Prepare month end and quarter end financial reports as well as year-end inventories.
• Work with the Director, Ancillary Services on budget and strategic plans ensuring plans align with VIU’s strategic goals and vision.

Required Qualifications

Minimum five years’ experience managing a retail unionized environment.
Bachelors degree in business administration, management, or accounting from an appropriately accredited institution.

• Skill in budget management, strategic planning, financial planning, auditing, and reporting
• Experience with retail POS and inventory systems
• Proven ability to handle multiple tasks in high-volume retail environment with deadlines and time constraints.
• Proven ability to research and monitor current industry and market trends, interpret sales data, and develop more cost-efficient options for purchasing and improving procedures to increase efficiencies and revenues.
• Experience developing workflow procedures and policies.
• Experience with staff supervision, hiring, evaluation, training, scheduling, and managing in a union environment.
• Competent computer skills and knowledge of computer programs such as Excel, Word, Outlook
• Knowledge of the post-secondary environment

Note:

• Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
• Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Indigenous descent.