SENIOR OPERATIONS MANAGER

The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People. As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions across Ontario, we provide our clients with total solutions in water and wastewater. We are dedicated to working closely with our clients to help them build healthy sustainable communities and organizations and provide safe and reliable drinking water to thousands of Ontarians each day.

OCWA is seeking a proven, results-oriented manager to work within the Southwest Region, specifically our new contract with Norfolk County beginning in October, to provide leadership and overall management for 5 wastewater facilities within Norfolk County. The manager is accountable for OCWA’s operations and to ensure the delivery of safe, reliable, cost effective, competitive and profitable water and wastewater treatment services to clients.

What can I expect to do in this role?

In this role you will manage the Water/Wastewater facilities within the Southwest Region, as well as:

• Provide expert operational input and oversee the management and administration of efficient and safe water/wastewater treatment and collection systems.
• Supervise all aspects and impacts of capital expansion programs of water/wastewater treatment facilities.
• Provide expert operational input to the engineering, pre-design and design plans for major plant expansion.
• Ensure operating compliance with existing legislation and management systems.
• Negotiate with the client in regards to all aspects of contracts.
• Lead/provide strategic/technical expertise, advice and policy recommendations to regional/OCWA management and regional clients/partners on preventative maintenance strategies and technical solutions to support client operations and OCWA business development objectives.

How do I qualify?

Communication and Relationship Management Skills:

• Exceptional client focused communicator.
• Strong understanding of and commitment to providing competitive, commercialized services in a client-driven business.
• Experience proactively responding to client business goals, as well as economic/market environmental changes that impact long-term business plans.
• Superior interpersonal skills, excellent written and verbal communications, assertiveness, consensus-building skills and diplomacy.
• Excellent organizational skills with demonstrated ability to prioritize, delegate and meet strict deadlines.

Leadership Skills:

• Ability to successfully manage multiple WT4 systems and experience leading employees while overseeing the management and administration of the provision of competitive and safe water and wastewater treatment facilities.
• Knowledge of human resources management practices, policies and guidelines.
• Demonstrated analytical, consultation, negotiation and problem solving skills.

Technical Skills and Knowledge:

• Knowledge of the theories, practices and technical details of processes/techniques in the continuous operation of multi-site, technically complex water and wastewater treatment facilities on a 24×7 basis.
• Knowledge and understanding of SCADA systems and alarm monitoring, Computerized Maintenance Management Systems (CMMS) and applicable financial programs for budgeting and presentations.
• Good working knowledge of federal, provincial environmental and H&S legislation, regulations, codes, standards and amendments to comply with mandatory requirements for environmental and human health, safety and security.
• Ability to conduct research and gather relevant information to develop clean water and wastewater treatment service options for meeting future requirements resulting from economic growth.
• Certification in (or ability to get certification in) WWT and WC. Preference given to individuals that hold valid Operator Licenses and that can be designated the ORO of the facility, along with a valid Class G Driver’s license to travel throughout the region.

Other Essential Skills:

• Knowledge of financial resources management to develop and manage department budget.
• Knowledge of procurement policies and procedures to oversee all stages of acquisition of goods and services and prepare RFQs and RFPs.

What’s in it for you?

• Flexible learning and development opportunities.
• Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
• You will be eligible for additional pay for certification, should you be successful in completing and maintaining facility water/wastewater operator’s licenses
• Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 25 years.
• Work with an organization committed to innovation and advanced technology.
• A defined benefit pension plan; Comprehensive Health Plan; Life and Disability Insurance.
• Maternity and parental leave top-up benefits including for adoptive parents.

Additional Information:Address:
1 Permanent, 678 Concession 8 Townsend Rd, Waterford, West Region

Compensation Group: Management Compensation Plan

Understanding the job ad – definitions

Schedule: 6

Category: Management and General

Posted on: Friday, June 11, 2021

Note:
T-AQ-165599/21