Store Manager

Postal Code/Zip Code: J9X 6H7

Category: Retail

Requisition Number: 1713-188-SM-FT

Date Opened: June 11, 2021

Number of Openings: 1

Job Type: Permanent

Pay Class: Full Time

Education: High School Diploma or equivalent

Career Level: Manager (Supervisor of staff)

Who We Are:
Founded in 1982, Ardene has become one of Canada’s premier fashion retailers with over 350 stores in Canada, USA and the Middle East. Through an extensive product mix and continuous commitment to innovation, customer service, fashion and value, we aim to be the fashion value brand leader in Canada and worldwide for fashion accessories, footwear and apparel.

External Description:
THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development.

The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities Include:
Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.

Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.

Taking action with the support of the District Supervisor on low performance and resolving conflicts.

Recruiting and retraining talent by motivating their team and recognizing good performance.

Conducting administrative and operational duties as required.

Performing opening and closing procedures as per operational guidelines.

Ensuring health and safety standards are adhered to.

Preparing and managing employee weekly schedule.

Handling customer complaints and resolving them in a timely manner.

Comply with all head office requests regarding store operations.

Processing and managing all incoming merchandising shipments.

Handling all returns to head office as required.

Comply with policy and regulations as per the company’s employee manual.

Processing cash/credit/debit purchases at the register.

Qualifications:
Minimum of 2-3 years retail management experience

High school diploma or equivalent

Experience and/or education in visual merchandising

Solid business acumen

Proven people development skills and ability to assess talent

Strong time management and priority-setting skills

Ability to manage stress in a fast-pace environment

Ability to delegate tasks and take ownership

Ability to lead a team in a positive and inclusive manner

Physical requirements:
Ability to stand for extended periods and climb a ladder;

Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements:
Days, evenings and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What’s in it for you?

✓ Fun & fast-paced

✓ Great employee discount

✓ Flexible schedule

✓ Caring leaders

✓ Casual dress code

✓ Limitless opportunity

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.