Description
The Kettle Support Worker assists the Kettle Supervisor in ensuring Ottawa Booth Centre achieves its objectives for the annual Christmas Kettle Campaign.
KEY RESPONSIBILITIES:
- Ensure kettle drivers are prepped on a daily basis for their routes
- Ensure kettle operations are next day ready by end of daily shift
- Ensures all COVID protocols are followed and adhered to
- Ensure donations are received, stored and secured as per operating policy
- Ensure kettle worker and driver hours are accurately entered into Ultipro on a daily basis
- Be available to answer designated kettle phone to answer any questions from the field as well as be prepared to problem solve any issues which might come up
- Confirm kettle shifts with the kettle attendant for next day
- Report any issues to the Kettle Lead
- Ensure kettle location is secured as per operating policy at end of shift
- When necessary, provide on the spot coaching of attendants and drivers
- Act as main contact for kettle drivers
- Must be available to work December 24 as well as flexible hours through the campaign including evenings and Saturday
Health and Safety
- Adheres to all health and safety policies and procedures in place; complies with all instructions from the employer concerning health and safety as per the Occupational Health and Safety Act and WSIB
- Ensures all procedures, rules and guidelines for the safety and security of clients and staff are enforced and respected
Working Conditions:
- May deal with frustrated attendants
- May encounter verbal abuse
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- One to two years completed post-secondary education
Experience and Skilled Knowledge Requirements:
- One to two years’ supervisory experience leading a team
- Strong computer skills
- Strong organizational skills and ability to problem solve in fast paced environment
- Ability to motivate and coach a team
Skills and Capabilities:
- Good interpersonal skills
- Strong computer skills and understanding of Excel, Word and email
- Valid Ontario ‘G’ driver’s license and access to a vehicle
- Current clean drivers abstract dated within the last 30 days
- ‘Clear’ Police background check dated within the last 30 days
Hours: Hours are varied and may include evenings and Saturdays
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.