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Description
Ellen Osler Home is a 12-bed Community Residential Facility (CRF) for federally sentenced female identified parolees as they work towards community reintegration. Reporting to the Regional Director of Programs, the Program Coordinator provides day-to-day supervision of front-line program staff, ensuring effective teamwork, high standards of work quality and customer service to meet the needs of clients, community, and funders
KEY RESPONSIBILITIES:
Program Responsibilities
- Provide oversight and supervision of front-line staff and the day-to-day operations.
- Oversee the delivery of Case Management services.
- Demonstrate an understanding of the psychological and social dynamics of working with individuals who have diverse needs and interests.
- Ensure all documentation and records are completed in an organized and timely manner.
- Liaise with community resources and encourage community involvement.
- Evaluate outcomes and overall program effectiveness.
- Chair daily shift changes meetings to ensure proper transmission of information.
- Comply with all Correction Services Canada (CSC) operating standards and contractual agreements.
- Maintain information in strict confidence and according to Protected B and PHIPA standards.
Human Resources
- Hire, orientate, train, evaluate, reward and discipline in consultation with the Executive Director.
- Ensure that employee files are up to date and stored in a secure area.
- Assist the Executive Director or designate in scheduling and chairing staff meetings.
- Identify staff training requirements and make recommendations regarding staff development.
Health and Safety
- Provide support and supervision of staff and assist with crisis intervention.
- Responsible for assisting in client emergencies and report all incidents to the Executive Director.
- Responsible to work in compliance with the Ontario Health & Safety Acts and Regulations.
- Ensure that proper procedures are followed in the event of a workplace injury or illness.
WORKING CONDITIONS:
This is a temporary, full-time position based on 40 hours per week. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour unpaid meal break. The facility is in operation 24/7.
Shifts: 9:00 a.m. to 5:30 p.m., Monday to Friday
End Date (tentative): September 1, 2022
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Completed a post-secondary University Degree in social work or equivalent education.
- Non-Violent Crisis Intervention Certification and CPR/First Aid Certification or willing to obtain.
- Valid Ontario Class “G” Driver’s License.
- Alternative combinations of education and experience may be considered.
EXPERIENCE AND KNOWLEDGE:
- Minimum of three (3) years of prior related experience in a residential setting.
- Minimum of two (2) years of prior related experience in supervision of staff.
SKILLS AND CAPABILITIES:
- Ability to work with potentially aggressive clients.
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
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In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada. The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.
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