Thrift Store Clerk

HOURS:

• Full time – 35 hours a week. Tuesday-Saturday.
• The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.

• Accept donations from the public in a positive manner.
• Contribute to the control and replenishment of inventory by retrieving, sorting, and pricing as per Supervisor’s directions.
• Must be able to perform repetitive tasks and lift up to 35 lbs on a regular basis.
• Protect the store from inventory shrinkage (theft) by close visual monitoring.
• Contribute to meeting store sales budgets by maintaining positive and high customer service standards.
• Implement store layout plans to attract customers including window displays and merchandise displays.
• Ensure attractiveness of the store through “Tidy Maintenance”.
• Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness, etc).
• Assist with following the COVID-19 safety protocols, wearing of masks by employees and customers.
• Assist customers and takes responsibility for the accurate completion of all customer transactions including visa, debit, etc.
• Present a professional Image to the Public with a positive outlook and strong commitment to Teamwork.
• Work with volunteers to direct, encourage and support them in their duties
• Willing and available to work Saturdays
• Accurate opening and closing of store procedures when required.
• Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
• Inform the Thrift Store Manager/Family Services Coordinator of all donor/customer complaints, comments and concerns regarding customer service etc.
• Maintain an attractive organized appearance of the store and back area. i.e. sweep, vacuum and dust as necessary.
• Perform other duties as assigned.

• Cash handling experience is required and Knowledge and experience using a cash register, POS, Interact and/or credit card processing.
• Brand awareness and retail experience would be a definite asset
• Able to stand for long periods, there is frequent twisting, bending, crouching, and reaching
• Must be fit and able to repetitively lift up to 35-pound bags, boxes and various household items.
• Self-motivated and disciplined.
• Good listening, interpersonal and customer service skills
• Strong oral and written communication skills
• With direction and support, become part of a productive team
• Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training