Description
Thrift Store Shift Supervisor assists the Store Manager during assigned shifts by coordinating the activities of the store including, opening/closing, daily reporting, authorizing payment and return merchandise.
HOURS:
- Part-Time, Permanent, 24 hours per week.
KEY RESPONSIBILITIES:
- Resolves problems as they arise and provide ongoing training and monitoring of staff.
- Provides excellent service to guests and fulfills various sales and production roles within the store.
- Maintains high standards in sales, merchandising, marketing, displays, promotions, guest service and public relations.
- Guides the staff & volunteers regarding pricing, sorting procedures, product display and promotion.
- Contributes to meeting store sales budgets by maintaining customer service standards.
- Implements store layout plans to attract customers including window displays and merchandise displays.
- Ensures attractiveness of the store through “Tidy Maintenance”.
- Replenishes inventory levels based on Manager’s directions.
- Contributes to the control of inventory by retrieving, sorting, and pricing as per directions.
- Protects the store from inventory shrinkage by close visual monitoring.
- Contributes to the safety of staff and customers (e.g. snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness).
- Takes responsibility for the accurate completion of all customer transactions including visa, debit, etc.
- Performs other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education/Certifications:
- The successful job applicant will have completed High School with 2-5 years of retail experience.
Experience:
- 2-5 years retail experience. An equivalent combination of education and experience will be considered.
Required Skills/Knowledge:
- Excellent customer service skills and ability to communicate comfortably with customers.
- Results-driven with superior time management skills and ability to delegate effectively.
- Knowledge of cash handling procedures.
- Strong written and oral communication skills thrive on building relationships.
- Proficient with Microsoft Office suite, internet, and familiar with basic office equipment.
- Ability to multitask.
- Ability to lift and/or move to 40 pounds.
- Ability to operate computerized till.
- Punctuality, reliability, trustworthiness.
- Awareness of health and safety procedures and proper lifting techniques.
Preferred Skills/Capabilities:
- Continuously standing for long periods of time, frequent twisting, bending, crouching, reaching, reaching overhead, pushing, pulling, kneeling and visual monitoring.
- Frequently working with numbers.
- Attention to detail.
- Ability to work independently.
- Ability to work under pressure.
Successful candidates, prior to hiring, may be required to provide:
- Background check consent
- A clear vulnerable sector screening
- A clean driver abstract
- Completion of our online Armatus Abuse Training and required Health and Safety training
We thank all applicants, however, only those candidates to be interviewed will be contacted.
The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.