Description
POSITION PURPOSE SUMMARY:
The Transitional Housing Program Worker will work with the Residents of Grace Mansion in all areas of personal development and growth, life skills, social and spiritual activities to enable the Resident to attain their full potential.
DAYS: Friday to Thursday; Must be available to work a variety of shifts including, Day, Evening, Overnight, Weekend, and Statutory Holidays.
- 8:00am to 4:43pm (Day Shift)
- 3:45pm to 12:15am (Evening Shift)
- 11:45pm to 8:15am (Overnight Shift)
NO. OF VACANCIES: 3
KEY RESPONSIBILITIES:
- Supervise/monitor actions and interactions of Residents during assigned shift.
- Respond to all Resident questions/requests within framework of Centre Policies & Procedures.
- Answer telephone and refer calls to appropriate person(s)
- Admit visitors to Centre according to guidelines.
- Research and develop knowledge of issues that relate to residents. Development of resource information as relevant for residents.
- Maintain confidentiality and keep accurate files and statistical records. Specifics of administrative duties will vary with the different shifts.
- Receive/ explain/ applications for potential residents, along with updating Wait list of applicants.
- Assist with the intake process and departure process of residents.
- Receive Residents rent and place funds in designated lockbox as per written protocol.
- Maintain contact with Salvation Army, City and Provincial government and community agencies to co-ordinate activities and available resources for the benefit of the Centre and the Residents.
- Initial response to emergency situations such as fire alarm, or other situations.
- Respond and assist residents at times of physical/mental/emotional crisis situations.
- Performs other duties as assigned.
WORK ENVIRONMENT:
Duties require employee to work in Grace Mansion – an 84 room, four storey Residence located at 596 East Hastings Street in downtown Vancouver. Responsibilities will involve working from a designated work station, but will also involve movement through the residential areas, and general building. The employee may at times be subject to hazardous or disagreeable conditions in the performance of their duties.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education/Certifications:
- Training/Certification in Addictions and/or Mental Health issues
- Current Certification in First Aid/CPR
- Certification in Non-Violent Crisis Intervention, or willingness to be trained
- WHMIS 2015
- Foodsafe Level 1
Experience:
- Experience in working with Clients in a residential setting is preferred.
Required Skills/Knowledge:
- Universal precautions
- Computer skills and training in Word, Outlook & Excel
- Fluent spoken and written English
This role is not gender-specific. We benefit from a diverse group of individuals on this team of Transitional Housing Program Workers
OTHER CONDITIONS / REQUIREMENTS
- Successful obtainment of the Criminal Record Review Act clearance to work with vulnerable adults through the Criminal Records Review Program
- Successful obtainment of clearance through The Salvation Army Child Abuse Registry
Successful candidates, prior to hiring, may be required to provide:
- Background check consent.
- A clear vulnerable sector screening.
- A clean drivers abstract.
- Completion of our online Armatus Abuse Training and required Health and Safety training.
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.