travel agency manager

Business Equipment and Computer Applications

Word processing software

Spreadsheet

Electronic scheduler

Project management software

Accounting software

Point of sale system

Electronic mail

Computerized bookkeeping system

Work Setting

Retail business

Specific Skills

Implement price and credits policies

Develop and implement marketing strategies

Determine merchandise and services to be sold

Determine staffing requirements

Manage staff and assign duties

Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales

Locate, select and procure merchandise for resale

Plan budgets and monitor revenues and expenses

Resolve problems that arise, such as customer complaints and supply shortages

Recruit, hire and supervise staff and/or volunteers

Plan, organize, direct, control and evaluate daily operations

Security and Safety

Criminal record check

Basic security clearance

Transportation/Travel Information

Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Attention to detail

Sitting

Combination of sitting, standing, walking

Standing for extended periods

Tight deadlines

Ability to Supervise

5-10 people

Work Location Information

Urban area

Personal Suitability

Effective interpersonal skills

Flexibility

Team player

Excellent oral communication

Excellent written communication

Client focus

Interpersonal awareness

Organized

Adaptability

Collaborative

Analytical

Creativity

Efficiency

Energetic

Goal-oriented

Hardworking

Positive attitude

Proactive

Quick learner

Time management

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