A rewarding work environment that will challenge you and help you grow your career
We are a global company with local roots
We are committed to designing a better future for our clients
We are an equal opportunity employer committed to diversity in the workplace
Priva is a worldwide leader in the design, production and service of climate control systems for horticulture. With a unique combination of software, hardware, and services, we pride ourselves on our ability to provide tailored solutions through superior product knowledge and exceptional customer service!
As a global organization operating in over 50 countries, Priva began as a family business in the Netherlands and expanded into Canada over 35 years ago. Since then we have been operating successfully in the Niagara region of Ontario as Priva North America. We pride ourselves on creating an optimal environment for our people in which they can grow and develop. As we continue to evolve our business, we are looking to build our outstanding team of experts!
We currently have an opening for the position of Service Manager. Reporting to the General Manager, Commercial. We are looking for a personable, detail-oriented service manager to join our growing organization. In this position, you will lead the service team by providing excellent customer service experiences .You must be a positive, energetic leader who excels in working in a collaborative environment.
Responsibilities Include:
Oversee all service employees
Delegate and direct service tasks; monitor the progress of all current and pending projects
Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns
Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers)
Contribute to overall strategy and direction of the service department
Monitor employee work and provide frequent progress reports in order to improve employee satisfaction and ensure continual employee development
The successful candidate will have:
University degree in a related field of study
Previous experience in a innovative, technology driven environment
Technical aptitude
A dynamic leader with a proven track record in customer service
Excellent oral and written communication skills
Works well under pressure and manages stressful situations with ease
Organized, efficient, and results-driven
Strong customer service and salesmanship skills
Previous experience in horticulture considered an asset
Why consider Priva?
Competitive compensation
A rewarding work environment that will challenge you and help you grow your career.
We are a global company with local roots.
We are committed to designing a better future for our clients.
We are an equal opportunity employer committed to diversity in the workplace.
We will provide reasonable accommodations to applicants with disabilities throughout the recruitment process. If you are a person with a disability and require accommodation during the process, please contact Brooke Nesbitt 905-562-7351 Job Types: Full-time, Permanent Experience: management: 5 years (Required)
In een notendop
Functie
Service Manager
Afdeling
Service
Opleidingsniveau
HBO of vergelijkbaar
Werkervaring
Contract Type
Fulltime – 40 uur
Locatie
Vineland Station – Canada
Apply Now
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