Case Manager

External Posting

Posting Date: Wednesday June 16, 2021 Closing Date: Wednesday June 30, 2021 @ 12:00 NOON

Wage: $ 33.21 – $ 36.47 per hour Classification: CUPE Inside, Class 7

The Community and Planning Services department is currently looking to fill the job of:

Temporary, Full Time Case Manager

(up to 5 months)

This position is responsible for all aspects of case management of programs within Muskoka Community Services. The

Case Manager performs the duties and achieves performance targets associated with the provision of service according

to Acts, and District of Muskoka policies.

Responsibilities of the Case Manager will include, but not be limited to:

Completes and assesses applications for clients determining eligibility for various Muskoka Community Services

programs, utilizing current technology.

Prepares, completes and signs accurate documentation, forms and leases in accordance with provincial legislation

and policies.

Analyzes and makes decisions relating to suspension, reduction or cancellation of assistance by monitoring and

determining ongoing eligibility in accordance with legislation and policies.

o Refers unusual cases to management or eligibility review as warranted.

o Defends decisions and may present cases in front of governing bodies such as review committees, tribunals,

and courts of law, as required.

Resolve serious tenancy issues by developing detailed action plans with clients through assessing, coaching and

monitoring.

Develops childcare plans with clients by providing family with comprehensive information on type, quality and cost of

care.

Develop and maintain departmental record databases using current technology.

o Responsible for validation and interpretation of data in accordance with audit requirements.

Liaise with internal and external services, programs and agencies to facilitate referral and development of client goals.

Acts as a resource specialist for other agencies.

Ensures that data collection and verification reporting, and privacy and audit requirements are fulfilled and any

statistical reports are completed as required.

The skills, experience and qualifications we are seeking for this job include:

Graduation from a two-year community college program with specialization in social sciences or related field, or

equivalent; three years of directly related experience.

Must have a valid Ontario Driver’s License.

We would expect that your strengths will include excellent communication, interpersonal, organizational and analytical

skills with a proven ability to relate empathetically and effectively with clientele. The ability to exercise a high level of

independence, integrity and confidentiality and the comfort with working in non-standard work environments and locations

are also key success factors for this job. You must be able to work in a team-based setting and possess consensus

building skills to effectively work with multi-disciplinary working groups and a variety of agency partners and clients.

If you have the necessary skills, experience and qualifications, and support our Vision and Values of

RISE (Respect and Integrity, Innovative Leadership, Synergy and Experiences)

The District of Muskoka is an equal opportunity employer and values diversity in our workforce, encouraging applications from all qualified individuals

The District Municipality of Muskoka is committed to meeting its obligations under the Ontario Human Rights Code and the Accessibility for Ontarians

with Disabilities Act. If you require disability related accommodation to participate in the recruitment process, please advise the Human Resources

department as soon as possible. Accommodation may be provided in all steps of the hiring process. Any questions regarding this posting should be

directed to the Human Resources Department.