Manager, East Highway Dispatch

The primary objective of the Operations Manager is to uphold corporate policy, procedure, direction and culture; ensuring program objectives and goals are met. As the Operations Manager you will ensure team members work towards established goals. The Manager will provide input to the Management Team and Executive into the establishment of goals /programs and provide continuing assessment of established goals/programs by recognizing current and potential issues and needs, as well as competitive advantages and disadvantages. Through consultation with the VP, Eastern Operations you will allocate and arrange the necessary resources.

Specific responsibilities include:
P roviding new and existing staff including company drivers and owner operators with the structure for day-to-day management and ensuring education, information, tools, training and support required to perform duties and carry out programs is provided.

Involving day to day management, promotion and initiation of operational programs, such as “PDRP, Fleet Manager incentive” and other programs determined by the VP, Eastern Operations.

Researching, compiling, developing and generating reports in all areas of responsibilities as required internally and for regulatory reporting purposes. This involves collecting data, analyzing data, identifying current and future issues and providing solutions.

Due to the interdependent nature of departments and programs, the Manager provides support, response and involvement in issues that affect Operations, including drivers and owner operators, by ensuring open lines of communication are maintained with other departments and sharing of information is encouraged.

Ensuring the Mississauga Operations Team is operating at optimal efficiency in all aspects of generating and executing the day to day business. This is accomplished by monitoring, understanding and influencing service levels – late shipments reporting, client specific levels of service monitoring, situational involvement and leadership, systems analysis and development. Balance/Volume Analysis- short and medium term balance issues

Our Ideal Candidate will possess:
3-5 years in a similar leadership role managing day-to-day operations. Transportation industry would be considered an asset.

Strong business acumen with the ability to track and lead departmental KPIs.

Excellent interpersonal skills: coaching, mentoring, performance management.

Strong communication skills: excellent oral, written and presentation skills.

Strong leadership skills: team-work, delegation.

Strong organizational skills: time management, project planning, multi-tasking.

Excellent problem solving ability.

Experience and knowledge of safety and compliance rules and regulations.

Progressive knowledge of the transportation industry including competition and trends.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Named as Canada’s 10 Most Admired Corporate Cultures
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.