Temporary Full Time Christmas Kettle Supervisor ending January 14, 2022

Operationalize the Ottawa Kettle Campaign work plan and provide overall supervision to the day-to-day operations of the campaign ensuring its annual objectives are met.  Focus will be placed on volunteer recruitment with the aim of maintaining a 40% volunteer rate.

• Establish contact with venue management at multiple locations to confirm yearly placement of kettles at previously used locations and secure placement at new locations
• Establish a donation processing team of 12 volunteers
• Lead the recruitment and training process for the campaign supervisor, driver and kettle attendant positions
• Establish and maintain, with the kettle support team, a volunteer centric approach to the campaign
• Monitor and coach support team to ensure 100% fulfillment of kettle shifts
• Source, establish and maintain ongoing contact with service, community and volunteer groups interested in supplying volunteers to the campaign.  This may include creating and delivering presentations
• Follow up with supervisory team to make sure all timelines and tasks are being completed and met in a timely manner
• Ensure all kettle location items (kettles, chairs, signs, etc.) are in good working condition and inventory levels are sufficient for duration of campaign
• Ensure timelines for delivery, set up, take down and return of all kettles and items are met
• Respond to any community concerns or complaints regarding kettle locations and workers
• Ensure all required campaign documentation is completed in a timely manner.  This would include time cards, donation tracking and processing, hiring information and various databases
• Ensure kettle results are distributed to appropriate stakeholders on a daily basis
• At the conclusion of the campaign, compile statistical data as requested, compete detailed post mortem and provide information necessary for evaluation of the campaign
• Ensure all policies and procedures are adhered to
• Must be able to work December 24; flexible hours when needed, including evenings and Saturdays

WORKING CONDITIONS:

• Typically an office setting however will be expected to operate within the community by visiting venues and potential volunteer groups
• Average amount of keyboarding and sitting

Education/Certifications:

• Previous experience and/or education in project management or campaign operation

Experience:

• Minimum of 1-3 years of prior related experience in supervising large teams
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

Required Skills/Knowledge:

• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
• Understands team dynamics and how to motivate people
• Attention to detail, problem solving and analytical skills
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
• Excellent computer skills
• Excellent communication/interpersonal skills
• Valid “G” Driver’s License required and access to a vehicle
• Bilingualism an asset

Successful candidate will be required to provide upon hiring:

• A clear criminal record check dated within the last 30 days
• A clean drivers abstract
• Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

HOURS: 40 hours per week. Monday to Friday 8:00am – 4:30pm with alternating weekends and one evening per week. Must be able to work December 24; flexible hours when needed, including evenings and Saturdays

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, must advise your managing supervisor of your intentions prior to submitting your application.