Community Relations Coordinator

As part of The Salvation Army Boundless Vancouver Management Team the Community Relations Coordinator supports the volunteer and marketing management through warm interactions and digital communications strategies. Through engagement practices, this role contributes to our local commitment, “We welcome neighbours into a community of hope.”

Hours:

• 35 hours/week, Mon-Fri 8:30am-4:00pm
• Flexible in working additional hours or modified schedule as needed.
• Starting January 2022.

Volunteers:

• Identify and market volunteer opportunities for Community Ministries.
• Create volunteer job descriptions to match program needs.
• Recruit, orient, schedule and manage volunteers.
• Manage volunteer database including reports and statistics (Salesforce 4 Volunteers).
• Plan and coordinate volunteer recognition and appreciation.

Communications:

• Strategize, schedule, and produce social media accounts to highlight ministries, recruit volunteers and donations.
• Manage WordPress website(s) with updates, maintenance, SEO optimization and relevant content production with the support of divisional public relations stories, assets, and events.
• Act as in-house graphic support to assist with the design and production of collateral materials including, but not limited to, advertising, brochures, newsletters, info graphics, annual reports, online promotions, etc. (Adobe)
• Produce quarterly email newsletters featuring programs, staff, volunteers, and The Salvation Army globally.
• Provide on-site support for media relations events, photo shoots and video productions.
• Produce various written materials such as posters, brochures, press releases, proposals, thank you letters, etc.

General Team Support:

• Liaise with and support programs with agenda items, scheduling, reports, and other information as needed.
• Assist in the production and distribution of collateral materials for projects and programs as needed.
• Assist and support third-party events benefiting The Salvation Army.
• Additional responsibilities assigned by the management team.

• The successful candidate must have completed three years post-secondary education.

Experience:

• Experience working in a team environment and managing other workers and volunteers.
• One year of experience in a non-profit environment.
• Three-to-five years of related job experience focusing on public relations and marketing.

Required Skills/Knowledge:

• Characteristics: energetic, takes initiative, team player, organized, flexible, and productive.
• Knowledge and skill in social media platforms and management (Facebook, Instagram, Google Business, Google Ads, Later).
• Clear and professional written and in-person communication.
• A digital marketing expert with strategies for marketing and promotions in non-profits.
• Flexible in working additional hours as needed.

• Experience with Salesforce 4 Volunteers.
• Basic Knowledge in website management (WordPress and plugins).
• Knowledge and skill in Microsoft Office (including Excel, Word, and PowerPoint, etc.).
• Knowledge of digital production and graphic design (Adobe Creative Cloud: InDesign, Photoshop, Flash, and Illustrator).

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of online abuse prevention training.
• Completion of online Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

 In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.