Director, Product Management- PC Optimum

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.

The impact you’ll make

We’ve built Canada’s biggest and most loved rewards program, and we want to make it even better.

PC Optimum is used by millions of Canadians every week, and is an important part of how all Loblaw businesses go to market – from grocery to banking to pharmacy to clothing, and beyond. As the program grows, we’re always looking for new ways to help Canadians live life well.

As the Director of Product Management, you’ll be instrumental in defining the vision for PC Optimum and leading product teams to build meaningful experiences that help us meet our goals.

What you’ll do

You’ll work alongside our design and technology leaders to explore the frontiers of retail loyalty

Collaborate and strategize with stakeholders throughout our Enterprise

Spend time with customers that span all of Canada’s vast geographies and cultures

Does this sound like you?

You’ve led multiple product teams (at the same time) to define objectives, design experiences, and test solutions across a breadth of features and functions.

You have a deep understanding of product management best practices, but know how to pivot and evolve your methods depending on the task at hand.

You’ve mastered the art of stakeholdering, and know how to get diverse groups excited and rallied behind a common vision.

You’re an expert storyteller – whether it’s with a small team of your peers or a big group of executives.

You’re innately curious and appreciate the value of experimentation and iterative development – both for your product and your process.

You make analytics and data science easy to understand and use.

You love coaching and growing talent, and know when to get involved and when to take a step back.

You’re customer obsessed and will always fight for the user.

If you’re interested in owning the future of retail loyalty and rewards, submit your application today. We’re looking forward to learning more about you!

How you’ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

Loblaw Digital recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.