Foodbank Office/Operations Assistant – Temp

POSITION PURPOSE SUMMARY:

To assist in the operations of administration, and collecting and processing donations to the Foodbank and the Thrift Stores, practicing good stewardship of our donated resources.

HOURS: Full-time –   35 hours per week. Monday to Friday. Maximum Eight week Contract

 At the Reception Desk

• Interact with the public both, face to face and on the phone
• Respond appropriately to challenging individuals  – will have proper training
• Operate a database
• Cooperate with co-workers in scheduling Reception Desk staff

In the Caseworker duties  – this portion of the job may depend on candidates’ qualifications.

• May assist private, one-on-one appointments with clients as directed by Supervisor.
• Establish trust with the clients
• May determine what the client may be in need of  besides food (i.e. financial counselling, life skill development, substance misuse counselling, housing)
• May assist staff in refering clients to other agencies, in cooperation with Supervisor, as required by client
• Treat clients with love, dignity and respect.

In the Warehousing department

• Build food hampers
• Cooperate and communicate with, and direct, food bank volunteers in the sorting and organizing of food and non-food items.
• Store food safely (i.e. according to proper minimum and maximum temperatures of cooler and freezer).
• Make daily temperature record reading and record accordingly

• Help with warehouse organization, hamper distribution and communication with other receiving agencies.
• Lift and move heavy boxes of food

With Farmers Market food reception – depending on the season

• May assist staff with Farmers Market vendors in receiving close-dated food (which will no longer sell)
• May assist with staff with The Salvation Army’s cube van (truck) to pick-up product from the Farmers Market and deliver it to the food bank.
• May assist with Coordinating receiving, inventorying, proper storage and distribution of such food items.

Education/Certifications:

• Must meet the requirements outlined in the Canada Summer Jobs Program
• Be a Canadian Citizen or permanent resident

Required Skills/Knowledge:

• An understanding of and support for the Mission Statement of the Salvation Army in Canada
• Excellent customer/donor service ethics including the ability to deal with the public in a friendly manner
• A proven ability to work in a team setting as well as a willingness to take personal initiatives
• The ability to adapt to change and interruptions to a normal work routine, and work in a fast-paced environment.
• Must be able to lift 50 lbs.
• The ability to maintain confidentiality.
• A willingness to adhere to a dress code of modesty, neatness and cleanliness
• Demonstrate excellent people & communication skills – verbal & written
• Demonstrate excellent organizational skills
• Display ability to energetically, positively, and effectively direct and take direction
• Demonstrate basic computer skills
• The successful applicant must have, or be willing to obtain, a criminal record check, clearance from the National Abuse Registry and be bondable

• A valid BC class “5” license with appropriate certification and proof of a clean drivers abstract