Outreach Worker

Outreach Workers work in a team to provide client services for homeless and other marginalized individuals, network with other community service and health agencies, and maintaining a client record database.

HOURS:

• 16-40 hours per week, for 11 months.

• Takes responsibility for routine intake processes and decisions, following standard procedures.
• Attempt to seek out clients needing support in the community and connecting them with appropriate programs on the Coast.
• Record all methods of communication with clients daily in case files.
• Advocate on behalf of clients where appropriate.
• Develops case histories for all outreach clients.
• Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations).
• Works with government and community funders to ensure funding is in place.
• Conducts comprehensive program orientation for all clients/residents.
• Fosters positive relations with community social services agencies/resources.
• Performs other duties as assigned.

Education/Certifications:

• Up to two (2) years of community college.
• Certificate or Diploma in Human Sciences/Addictions.
• NOTE: An alternative level of education and experience may be acceptable.

Experience:

• Minimum of 3 years of prior related experience including, frontline work in a social services setting/experience in a related field.

Other Requirements:

• Excellent writing and oral skills
• Solid administrative skills
• Training in Crisis and Skills that focuses on the prevention of homelessness.
• Understanding of the needs of victims of absolute homelessness
• Ability to work with minimum supervision

The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:

• Physical attacks by others (i.e., potential attack by a client).
• Exposure to infectious diseases.
• Sharp objects.
• Other dangerous situations.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• Criminal Police Investigation Check (CPIC).
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.
• Universal Precautions
• Current Certification in First Aid/CPR
• Appropriate immunization and vaccinations.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.