Program Coordinator

Staff – Non Union

Job Category

M&P – AAPS

Job Profile

AAPS Salaried – Educational Programming, Level A

Job Title

Program Coordinator

Department

Centre for Excellence in Indigenous Health | School of Population and Public Health | Faculty of Medicine

Compensation Range

$4,256.08 – $6,131.17 CAD Monthly

Posting End Date

May 4, 2021

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Sep 15, 2021

Job Summary

The position will assist the Curriculum Manager with the development, coordination, maintenance and expansion of Indigenous Cultural Safety (ICS) curriculum for UBC health professional programs. The successful candidate will be a valued and integral member of our team as we work towards meeting organizational, institutional and national goals in response to UBC’s Indigenous Strategic Plan, the Truth and Reconciliation Commission (TRC) Calls to Action and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP).

The UBC 23 24 Indigenous Cultural Safety (ICS) learning experience is intended to prepare the next generation of health care professionals to provide quality culturally safe care to Indigenous peoples. It is a foundational learning experience for students to learn about Indigenous cultural safety and cultural humility, to hear from Indigenous people through videos and in-person workshops, to learn about Indigenous history and the legacy of colonization in Canada, and to learn more about Indigenous people’s health and relationship with Canada’s healthcare system. These curricula are implemented as required components of 13 UBC Health programs and will be expanding to include additional learner groups such as graduate and PhD level students, residents and clinical fellow, faculty and staff.

Providing support and mentorship to the next generation of students who will be working in the field of Indigenous Health is central to the goals of CEIH and vital to building and sustaining this important work for years to come.

Organizational Status

The UBC Centre for Excellence in Indigenous Health (CEIH) provides a single coordinating point for Indigenous health initiatives within UBC and is a contact for community organizations external to UBC. The CEIH works together with Indigenous leadership to improve wellness, health care, and patient outcomes, and will advance the health of Indigenous people through innovative thinking, research, and education. The CEIH is located in the School of Population and Public Health (SPPH), Faculty of Medicine.

The CEIH strives towards actively decolonizing and Indigenizing all of its internal and external processes including; applying collaborative and strength based leadership models; taking equity based approaches to disrupting power and privilege imbalances; ensuring safe spaces are created to foster meaningful dialogue amongst team members; ensuring diverse Indigenous community perspectives and voices are centred in all activities; valuing individual team member’s voices for unique strengths, gifts and perspectives and ensuring that relationship based approaches are centred in all the we do.

Work Performed

Assist with the development, maintenance and expansion of UBC 23 24 ICS program:

Curriculum Development and Program Expansion:

• Assist with content development and revisions by collaborating with team members and community and conducting environmental scans, annotated bibliographies and literature reviews

• Support in the coordination of community engagement and collaboration meetings

• Coordinate and help maintain various advisories and working groups that will support the expansion of the curriculum

• Provide insight and guidance to the curriculum team regarding individual experience with curriculum and relevancy

• Create recommendations for the incorporation of feedback and revision

• Train and support new workshop facilitators and moderators

• Facilitate interdisciplinary workshops for health professional students and beyond

• Supports the expansion and maintenance of the facilitator network

• Develop training materials to support facilitators

Administration Coordination:

Systems :

• Create new operating systems for expansion of UBC 23 24 to new learner groups.

• Maintain, make changes and ensure full functionality of Learning Management System (LMS) which houses our curriculum

• Lead module revision and updating using Articulate Storyline and make additions as needed to curriculum resource database, licensing contracts, conditions of use and attribution documents

• Support learners with issues accessing online modules

Operations:

• Assist in the recruitment, vetting and coordination of facilitators

• Assist with managing budgets related to the program

• Responsible for operating project management software and spreadsheets

• Participate in strategic planning activities as needed

• Draft briefing notes, proposals and status reports on various project components as needed

• Liaise with UBC units to ensure compliance with copyright and UBC policies

• Create promotional materials, social media content and update the UBC 23 24 website

• Maintain and update the UBC 23 24 operations manual

• Provide general administrative support as necessary

Research and Evaluation:

• Assist in designing surveys, coordinating feedback collection and compiling reports

• Collect feedback from external stakeholders in vetting and endorsement process

• Assist with the development and delivery of adapted learning experiences for other learner groups

• Participate in researching literature in preparation to publish findings from evaluations

• Assist in coordinating community engagement and events related to evaluation and collation of findings

• Support UBC 23 24 in coordinating various components of affiliated research projects as needed

Consequence of Error/Judgement

Errors in judgment may lead to delayed results, conflict situations and reflect poorly on the Centre, the School, the Faculty of Medicine and the University.

The incumbent is expected to display conduct in accordance with the, UBC Statement on Respectful Environment for Students, Faculty and Staff. The Co-Director(s) may need to intercede in order to resume a productive working relationship. Generally, most errors can be rectified.

This position will be responsible for access, collection, use and disclosure of personal information in accordance with the BC Freedom of Information and Protection of Privacy Act (RSBC 1996) and other UBC privacy and security policies. This position requires employees to work under strict confidentiality requirements; internal procedures and policies to protect personal information must be followed and adherence to these requirements will be regularly reviewed by the employer.

Supervision Received
The position works independently with direct reporting to the Curriculum Manager, and an administrative reporting line to the Senior Operations Manager.

Supervision Given
None.

Minimum Qualifications
University degree in a relevant discipline. Minimum of two years of related experience, or the equivalent combination of education and experience.

Preferred Qualifications

• Bachelor’s degree in the fields of Indigenous health, Indigenous studies, Indigenous Cultural Safety or a related field preferred.

• Experience, knowledge and interest working with Indigenous people and communities, following protocols for engagement and building relationships is required.

• Ability to be both tactful and respectful during cross cultural dialogues regarding race, privilege and inequity.

• As this position is largely focused on coordinating the maintenance and expansion of UBC 23 24, the individual must have: experience contributing to or developing educational programming such as curriculum and workshops; experience facilitating and/or presenting; strong organizational skills and the ability to prioritize and work effectively under pressure to meet deadlines; experience managing and creating operational tracking systems; experience processing invoices and keeping track of budgets; the ability to effectively use the Microsoft Office Suite (e.g., Outlook, Word, Excel) and WordPress at an intermediate to advanced level; highly attentive to detail and have strong critical thinking, verbal and written communication skills; Indigenous research experience; adept at navigating social media and updating web-based platforms and; the ability to take initiative.

• Ability to work independently and as part of a team, exercising a high level of tact and diplomacy and navigating interpersonal challenges in a good way with support of leadership are considered highly valued assets to the CEIH.

• Team player with willingness to hear and integrate feedback from leadership

• Positive attitude, solutions oriented and considerate

• Dedicated to ICS education, Indigenous health, and Indigenous rights to self-determination

• Resourceful, innovative and creative