Residential Program Facilitator – Casual

This is a casual relief position with no guaranteed hours.  Flexibility in scheduling is required.  Work will be offered as required to maintain the operations of a 24/7. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Shifts are between 7:00 a.m. to 7:00 p.m. and 7:00 p.m. to 7:00 a.m. and includes a ½ hour paid meal break where applicable. Normal location of work is at 750 Redwood Square Oakville.

Shifts: Various

This is a unionized facility.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

• Conduct initial screening of client seeking admission ensuring individual behavior is of acceptable standard per Policy and Procedure manual.
• Complete client intake by assisting the client complete the Social Services intake form.
• Conduct a daily check of client information correcting any errors.
• Register clients, assign bed and provide towel if required.
• Using discretion distribute prepared bag lunches according to approved procedures.
• Complete incident reports and documentation before completing shift.
• Answer telephone and provide inquirer with necessary direction.
• Complete hourly security rounds of Main floor, Dining Hall, Kitchen and client rooms; checking washrooms fire exits, doors and exterior of the building.
• Responsible for client’s snack.
• Give back belongings to discharged clients.
• Make referrals to other community agencies as needed.
• Record activities and incidents occurring during shift in a factual and concise manner using Log Book and/or Incident Book.
• Contact emergency service personnel (ambulance and police) when needed.
• Maintain confidentiality: clients, staff and Centre’s records.
• Demonstrate knowledge of The Salvation Halton Lighthouse Policy and Procedures Manual.
• Work within mandate and mission of the Salvation Army.

• Post-Secondary education such as Social Service Worker Diploma.
• Previous experience working in a social service setting.
• Excellent oral and written communications skills and effective interpersonal skills.
• Competent on computer equipment such as Windows, Microsoft Office, HIFIS etc.
• Ability to establish and implement goals and plans for self and clients.
• Maturity and ability to exercise sound judgment.
• Ability to work with socially disadvantaged people who may often harbor resentment and anger.
• Ability to work both independently and under supervision.
• Demonstrated ability to work both independently and under supervision.
• Ability to lift/move up to forty (40) pounds.
• Demonstrates knowledge of Community-based resources.
• Possess current WHMIS, Non-Violent Crisis Intervention, First Aid and CPR certificates.
• Provide an original copy of a Background Check with vulnerable sector screening
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
• May require screening through The Salvation Army Abuse Registry.

Alternative combinations of education and experience may be considered