The Salvation Army B.C. Boundless Vancouver Community Ministries                                    


                September 23, 2020            
                                        Vancouver, Canada                                    
            Job Type
                                    Full-time (Contract)
                                    British Columbia
            Interested applicants must respond in writing to
            Closing date
                                    October 15, 2020                            
            Street Address
                                    3213 Fraser St                            



Contract: Oct. 26th, 2020 to Dec. 24, 2020, Monday to Friday, 8:30 am – 4:00 pm


                        Position Purpose Summary:
Boundless Vancouver Community Ministries organizes The Salvation Army Boundless Vancouver Christmas Toy Shop for children and families. The Christmas Volunteer & Donation Coordinator works with our Boundless Vancouver team to organize our volunteers and coordinate donations for The Christmas Toy Shop and the Christmas Luncheon.
Volunteer Coordination: 

Works in conjunction with and in support of The Christmas Toy Shop by identifying and promoting volunteer opportunities
Recruit, screen, register & orient appropriate volunteers to fill positions
Process necessary paperwork, including Criminal Record Checks and volunteer agreement packages
Deploy volunteers to positions relevant to their interests and skills
Help orientate and supervise volunteers while they are deployed to their positions
Keep thorough records of volunteer information and hours of service for statistical purposes

Donation Coordination: 

Work in conjunction with and in support of the Christmas campaigns, identifying the financial and in-kind donation needs for Christmas distribution
Solicit financial and in-kind donations and correspond in a timely manner with individuals and corporate donors in the community; organize toy drives with companies and organizations in the community
Coordinate drop-off and pick up schedule with donors and driver(s)
Help coordinate with divisional Public Relations team for the Toy Mountain event
Relay donated items to the appropriate personnel for proper storage and distribution
Keep thorough records of donor information and donated items/amounts & maintain a positive relationship with our donors
Perform other duties as assigned



Post-secondary education and work experience in fund-raising, donor relations, public relations


One (1) to three (3) years of relevant experience, including experience working in customer service related fields

Required Skills/Knowledge:

Excellent organizational skills
Superior relationship building skills and the ability to interact with individuals at all levels in a confident, collaborative and professional manner
Proven ability to multitask
Be able to work independently; demonstrated self-starter and team player
Excellent verbal communication skills in person and on the phone
Excellent written communication skills
Proficient computer skills and familiarity with Google Suite and Microsoft Office
Ability to learn new software quickly and teach others
Be able to lift up to 30 lbs

PREFERRED SKILLS/capabilities: 

Valid BC Driver’s License
Background check consent
A clear vulnerable sector screening
A clean drivers’ abstract
Completion of online Armatus Abuse Prevention Training and required Health and Safety training

Temporary Full Time Case Manager (union position)

  • 131 active jobs


November 30, 2021


Job Type
Full-time (Contract)  

Ministry Unit/Dept:
New Hope Leslieville

Salary Range:
As per Collective Agreement

29 Leslie Street

Posting Expires:
December 6, 2021

Applications Accepted By:
Darryl Kinnear: [email protected]


To work with the Case Manager Supervisor in supporting New Hope Leslieville in achieving its vision of Housing, Outcomes, Mission and Excellence (HOME) by providing outstanding, client centered service in ways that are aligned with The Salvations Army’s core values and Housing First.

The Case Manager is responsible to support clients with high needs to meet their basic needs and move towards housing and long-term housing stability utilizing the Enhanced Case Management model, which focuses on Housing First, uses the Outcomes Star and Critical Time Intervention.


  • Ensure clients receive compassionate, non-judgmental and client centered care
  • Receive new Triage referrals from Intake
  • Provide intensive case management to a case load of 18-25 clients at a time
  • Complete The Housing Focused Case Management Assessment Tool and respond to needs identified in a timely manner
  • Support clients in being housed as quickly and as effectively as possible
  • Coach and support clients as needed to access appropriate services
  • Provides case management which includes Intake; assessment of housing history, barriers to housing, immediate and ongoing needs (ID, financial, medical, clothing, and furniture); work with the client in goal setting/housing plan; monitor and follow-up on client’s progress
  • Complete Outcome Star Tool within first three weeks of initial case management assessment
  • Build a comprehensive case plan that focuses on housing and housing stability and customize each case plan based on clients Outcomes Star assessment
  • Tailor each case plan to meet the long term needs of the client as it aligns with Critical Time Intervention
  • Participate in client review meetings
  • Provides system navigation, community support connections and crisis intervention
  • Advocate on behalf of the client as required and appropriate
  • Provides mentoring and modeling as part of social and life skills education
  • Keep accurate records and documentation (e.g. incident reports, log notes and case notes)
  • Prepare statistical monthly and other reports as required
  • Ensures that SMIS is kept up to date for clients in program
  • Perform additional duties when required
  • Support Frontline staff in learning new resources available in the community



  • 2-year Community College diploma in Social Services field
  • Certificate in First Aid/CPR, Crisis Intervention and Conflict Resolution
  • Alternative combinations of education and experience may be considered


  • Minimum five years of prior experience providing support to homeless individuals
  • Minimum of three years’ experience as a case manager in a social service environment
  • Previous experience providing individual support to people living in poverty, dealing with mental health issues, addictions, social isolation and/or homelessness
  • Good knowledge of community resources
  • Knowledge of the Residential Tenancies Act
  • Applied Suicide Intervention Training an asset


  • Excellent oral and written communication skills (computer skills essential)
  • A second language is an asset.
  • Well-developed skills and ability to work independently as well as part of a team
  • Proven ability to constructively give and receive feedback
  • Highly developed understanding of and proven ability to communicate appropriate professional boundaries
  • Strong understanding of and commitment to social justice issues, equity issues, anti-racism, anti-discrimination and anti-oppression
  • Valid Driver’s License/Abstract (no vehicle required)
  • Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening
  • Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

HOURS: 40 hours per week, 9:00a.m. to 5:00p.m.



CUPE represented employees at the New Hope Leslieville have priority over all other applicants.


In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.


The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.


To help us with our recruitment effort, please indicate your email/cover letter where ( you saw this job posting.

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