Case Worker

The Case Worker (Community Ministries Worker B) assists individuals and families who are seeking aid and assistance from, or have been referred to, The Salvation Army.

Hours:

• 40 hours per week
• This is a temporary position for LOA coverage.
• Usually Monday thru Friday, 8:30am – 5:00 pm. Flexibility will be required

• Conducts initial intake assessments (including evaluation of client/family protection issues), determining immediate needs and supports needed by the client. Given the realities of COVID a significant portion of time will be spent conducting virtual appointments.

• Provides spiritual guidance and uses every opportunity to pray with and share the Gospel of Jesus Christ with guests and program participants/families, enabling them to become part of the Body of Christ
• Through exercising empathetic care, assists individuals to determine an appropriate and mutually agreed upon goal process; facilitates effective problem-solving behaviours of the client/family
• Provides emergency assistance services (i.e. housing, shelter, food, clothing, etc.) in accordance with policy
• Maintains confidentiality and keeps accurate client files and statistical records
• May provide budgeting guidance and/or trusteeship services for guests and program participants
• Assists in the organization, maintenance and general cleanliness of the Food Bank, Meal Centre, etc.
• Receives (and/or declines) and sorts/organizes non-monetary donations
• Networks and refers to The Salvation Army, government and community social service providers to coordinate resources for the benefit of guests and program participants and program, when necessary
• Develop and conduct workshops for clients/families, as appropriate as well as the development and oversight of community based programs.
• May direct and supervise volunteers, which include recruitment, selection, orientation, training, evaluation and discipline
• Provides input into the operational budget; may be responsible for cash management
• May organize seasonal or special programs (i.e. Christmas Hamper, Toy Distribution, Summer Camps, Food Drives, Community Dinners, etc.)
• Performs other duties as assigned

• The successful job applicant will have completed High School, plus specialized courses of up to six (6) months.
• NOTE: An alternative level of education and experience may be acceptable.

Experience:

• At least one year of prior related experience, including experience working with multi-barriered persons.

Required Skills/Knowledge:

• Universal Precautions
• Non-violent crisis intervention training
• Foodsafe Training

Required Skills/Knowledge:

• Universal Precautions
• Non-violent crisis intervention training
• Foodsafe Training

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training, Respect in the Workplace, Health and Safety training, and other required training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.