Engagement Delivery Partner /Engagement Delivery Lead
Qualification : Equivalent of BS/MS
Responsibility: CharterDrive consensus between various client stakeholders as needed to facilitate the conversion of program,s vision/ideas into program deliverables/nSetupProgram initiation and Planning: Identify stakeholders and set up steering committee with the CXO.
/nvalidate lifecycle methodology of various projects as developed by the MSI Program Managers/nDeliveryReviews: Facilitate cross project collaboration where dependencies are encountered/ntrack progress of course corrective actions/n Ensure that BIC goals are met/nService ManagementService Design and Operate Capacity management/n Availability management Service level managemen/n Responsible for Continual Service Improvemen/n Ensure that Service Operation requirements are met including but not limited to following/n Problem Management/n Service Desk and Incident management/n Security Administration/n App support/n IT Operations/n Database Administration/n Storage management/n Network support/nOperations/n Ensure achievement of program goals and metrics.
provide insights on cost cutting for delivery activities/nChange Management/nValidate external changes industry /competitor reactions and engage with the executive council to track and ensure that the program deliverables are relevant at the time of review/nInitiate scope /deliverable changes if required.
interact with stakeholders to resolve escalations for any change/control initiative initiated by MSI Program Managers/nDevelop the program level SoW changes.
provide support to the individual Project Managers in case of client initiated chang /internally identified change, as required/nCommunicate potential significant change, that are identified, to the entire external stakeholder community business and IT sponsors from the client/nOpportunity Identification and Pursuit/n Interact with clients to understand their needs.
leverage opportunities to understand and provide inputs/direction on their IT /Business roadmap to provide mindshare and visibility in to the CXO charters/nShare feedback with the Client Partner/Engagement Director in terms of client,s focus areas/nAnalyze the value add from the program perspective for program retention and additional areas within the program where Cognizant can grow/nRelationship Management/nAct as the single point of contact for the program with the client CXO suite.
build a strong relationship with the client Program Manager and CXOs/nEngage with the client to build an ecosystem of partners and generate awareness about shared risks, accountability and rewards/nApprise the steering committee about the delivery status during meetings.
resolve escalated issues/People Management/nProvide support to the MSI Program Manager in handling the team.
provide mentorship to MSI Program Managers and develop the next in line/nKnowledge ManagementBuild industry level point of view related operating parameter on top of the MSI Program Manager,s deliverables/nProvide inputs for building goto market solutions with partners and create SOQs for solution sets.
Must Have Skills
Data Architect
Data Management Workbench
Portfolio & Project mgmt (PPM)
Database and SQL
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Apr 29 2021
Qualification : Equivalent of BS/MS
Responsibility: CharterDrive consensus between various client stakeholders as needed to facilitate the conversion of program,s vision/ideas into program deliverables/nSetupProgram initiation and Planning: Identify stakeholders and set up steering committee with the CXO.
/nvalidate lifecycle methodology of various projects as developed by the MSI Program Managers/nDeliveryReviews: Facilitate cross project collaboration where dependencies are encountered/ntrack progress of course corrective actions/n Ensure that BIC goals are met/nService ManagementService Design and Operate Capacity management/n Availability management Service level managemen/n Responsible for Continual Service Improvemen/n Ensure that Service Operation requirements are met including but not limited to following/n Problem Management/n Service Desk and Incident management/n Security Administration/n App support/n IT Operations/n Database Administration/n Storage management/n Network support/nOperations/n Ensure achievement of program goals and metrics.
provide insights on cost cutting for delivery activities/nChange Management/nValidate external changes industry /competitor reactions and engage with the executive council to track and ensure that the program deliverables are relevant at the time of review/nInitiate scope /deliverable changes if required.
interact with stakeholders to resolve escalations for any change/control initiative initiated by MSI Program Managers/nDevelop the program level SoW changes.
provide support to the individual Project Managers in case of client initiated chang /internally identified change, as required/nCommunicate potential significant change, that are identified, to the entire external stakeholder community business and IT sponsors from the client/nOpportunity Identification and Pursuit/n Interact with clients to understand their needs.
leverage opportunities to understand and provide inputs/direction on their IT /Business roadmap to provide mindshare and visibility in to the CXO charters/nShare feedback with the Client Partner/Engagement Director in terms of client,s focus areas/nAnalyze the value add from the program perspective for program retention and additional areas within the program where Cognizant can grow/nRelationship Management/nAct as the single point of contact for the program with the client CXO suite.
build a strong relationship with the client Program Manager and CXOs/nEngage with the client to build an ecosystem of partners and generate awareness about shared risks, accountability and rewards/nApprise the steering committee about the delivery status during meetings.
resolve escalated issues/People Management/nProvide support to the MSI Program Manager in handling the team.
provide mentorship to MSI Program Managers and develop the next in line/nKnowledge ManagementBuild industry level point of view related operating parameter on top of the MSI Program Manager,s deliverables/nProvide inputs for building goto market solutions with partners and create SOQs for solution sets.
Must Have Skills
Data Architect
Data Management Workbench
Portfolio & Project mgmt (PPM)
Database and SQL
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Apr 29 2021
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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