FINANCIAL AID ADVISOR - Academic Jobs Teaching Education University College Nonprofit

Financial Aid Advisor, Initiatives & Opportunities

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Find Your Spot at Humber

If you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

Humber is a place like no other. Here you will “Find Your Spot” and build a career and future that grows as we grow. In this rich, diverse workplace, we encourage innovation ideas. We support you to find deep meaning and purpose so that you can be proud of what you do and where you work.

The Office of the Registrar supports and celebrates student success. We provide students and the campus community with support through the distribution of key information, high-quality service delivery and the maintenance of essential systems and processes. Our dedicated staff work in a myriad of areas including Student Recruitment, Admissions, Academic Records, Convocation, Customer Service, Fees, Financial Aid, Registration & Course Scheduling, Reporting, Student Systems, and Transfer Services at both our North and Lakeshore campuses. We are a collaborative team that welcomes innovation, upholds a culture of inclusiveness and respect, and supports wellness.

Visit www.humber.ca for more information.

Financial Aid Advisor

Role Profile

Reporting to the Manager, Financial Aid, the Financial Aid Advisor supports the administration of the Canada-Ontario Student Loan Program (OSAP) through the consistent and effective application of MCU policies and guidelines. As a first point of contact for financial aid issues and questions, the incumbent will provide guidance and advice to students on funding programs, eligibility requirements as well as identifying opportunities for intervention in the MCU financial aid approval process. In addition, the incumbent fields general inquiries from parents, partners and other third parties, while maintaining required confidentiality of individual student records; provides advice to students and makes recommendations on how to use the budget calculator; processes OSAP applications and supporting documentation, monitors the OSAP portal to support the timely release of funds; and identifies funding applications for possible review/reassessment. The incumbent works closely with the Financial Aid Officers and the Manager to contribute to the successful operations of the financial aid office.

Minimum Qualifications

Education

The successful candidate will possess a 2 year diploma in Public Relations, Accounting or Business or equivalent.

Experience and Skills

A minimum of 3 years experience in a customer service environment that includes working with customers in difficult situations is also a requirement. The successful candidate will demonstrate the ability to perform financial transactions and basic arithmetic. Excellent communication skills with the ability to explain policies and procedures, consistent attention to detail, time management skills and the ability to work effectively with the Microsoft Office Suite, email, and telephone are required. The successful candidate will also maintain strict confidentiality regarding student records and financial information.

We thank all applicants for their interest in this position. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective collective agreements.

Humber is committed to a workforce that reflects the diversity of our students and our city. We actively seek qualified individuals from equity seeking groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment. Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Hours Per Week 35

Position Type FT Support

Payband F

Minimum Salary 27.93

Maximum Salary 32.38

Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7

Job Family Student Affairs and Services

Duration of Need March 2022

Deadline to Apply 5 business days

Job Posting 4/23/21

Department Office of the Registrar

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