Personal Support Worker

Competition Number: 2020-EX-EN-52990472-01

Competition posting date: 2020-08-14

Competition closing date: 2021-08-14

Community & Social Services Department, Long Term Care Services

Casual Positions

Affiliation: CUPE 503 Inside/Outside

Salary: $25.977 to $30.397 per hour (2019 rates of pay)

Location: various

  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.

Further to the Emergency Management and Civil Protection Act Ontario Regulation 77/20 which states:

Redeploying employees so that any particular employee is not providing services at more than one long-term care home operated or maintained by the health service provider. As a result of this direction applicants will only be allowed to work in one long- term care home during the pandemic.

Please be advised that your employment could also be impacted by any further promulgated regulations with which the City is required to comply.

Applicants should be aware while the City is likely to be able to offer full-time hours during the pandemic, full-time hours are not guaranteed once the state of emergency has been lifted.

Category: Ongoing Inventories

Employment Group: Community and Social Services

Job Summary

Responsible for providing total resident care according to a Resident Care Plan (L.T.C.) that provides optimal functioning and well being in a supportive, therapeutic environment, with an emphasis on resident safety and engagement.

Education & Experience

Grade 12 and the successful completion of a Personal Support Worker (PSW) program which meets the standards established in the Long Term Care Act.

Minimum of six hundred (600) hours of related experience, including both class time and practical experience, preferably with clinical experience in a geriatric or long term care setting

  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.

Language, Certificates & Licenses

The successful candidate will be required to complete a Vulnerable Sector Check to the City of Ottawa’s satisfaction.

Various language requirements, locations may require English, French or Bilingual competencies.

French oral, reading, writing required

English oral, reading, writing required


Resident hygiene, optimal functioning, well-being, feeding, elimination

Health Care Aide routines and practices in a long-term care setting

Infection control guidelines

Transfer and positioning techniques of residents

Rehabilitation and palliative approaches

Competencies & Skills

Effective team member

Respectful and caring to residents

Communicate with cognitively impaired residents, families, colleagues and staff

Organize and prioritize workload

Follow resident care plan and carry out activities as directed

Report resident needs through observation of physical and mental condition/behaviour

Follow safety procedures to maintain a safe and clean environment

Transfer and positioning techniques of persons requiring long term care

Manage time effectively

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