Sr. Associate, Process Manager

Senior Software Engineer (Customer Information Delivery)

Senior Software Engineer (Customer Information Delivery)

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Job ID R109966 Updated date 04/19/2021
Location Kitchener, Ontario; Toronto, Ontario

119 King St West (93017), Canada, Kitchener,Kitchener, Ontario,

Senior Software Engineer (Customer Information Delivery)

Software Engineer – Customer Information Delivery

At Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in distributed computing technologies and operating across billions and billions of customer transactions to unlock the big opportunities that help everyday people save money, time, and frustration in their financial lives.

This role is on the Customer Information Delivery team. As a Software Engineer on the team, you will contribute to the platforms that allow us to interact with our millions of customers across Canada and the United States. Our Information Delivery platforms power everything from emails and mobile alerts, to changing account settings and adjusting balances. Our technology is all built on AWS, with a focus on serverless architecture.

Data drives our business, and data engineering is a major part of this role, with the opportunity to build data Infrastructure from ground-up. 

The Ideal Candidate will be:

  • Curious: You ask why, you explore, you’re not afraid to blurt out your disruptive idea. 
  • A Wrangler: You know how to programmatically extract data from a database or an API, bring it through a transformation or two, and convert into a human-readable form (Quicksight, Tableau, etc.).
  • A Stickler for good software: You have a reverence for DevOps and don’t consider any piece of code complete without a thorough testing suite.
  • Creative: Big, undefined problems and petabytes of data don’t frighten you. You’re used to working with abstract data and you love discovering new narratives in unmined territories.
  • Proactive: You will want to share your knowledge with your peers and contribute back to inner/open source projects which you might consume.


  • Participate in designing and building features with a strong focus on user experience, engineering excellence and software craftsmanship.
  • Partner with business and product teams to bring customer experiences to life.
  • Developing highly scalable data pipelines, tools, and products to enable the analyst community to fully leverage the power of AWS

Basic Qualifications:

  • Bachelor’s Degree in a quantitative field.
  • At least 2 years of experience building software following at least some software engineering best practices (well tested, CI/CD pipelines, SOLID principles, built with maintainability and extensibility in mind).
  • At least 2 years of experience in programming languages for large scale data analysis (Python, Scala, or Java).
  • At least 2 year of experience with relational databases and programming in SQL (aggregations, complex joins, query optimization).

Preferred Qualifications:

  • Experience working with AWS (EC2, S3, Lambda, RDS, etc.).
  • Experience working in an Agile environment (Scrum/Kanban) managing own workload and tasks effectively through issue tracking systems (JIRA/GitHub/etc).
  • Basic statistics knowledge such as t-test, confusion matrix, causation vs correlation.
  • UI experience, creating a good user experience via UI (dashboard in Quicksight) to live on top of data infrastructure.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

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