Shelter Worker

The Shelter Worker provides a safe and secure environment for clients, residents, and visitors.

HOURS:

Flexibility in hours is expected: work includes evenings, weekends, and holidays.

• Ability to work within the mission, vision & values of The Salvation Army and Ridge Meadows Ministries
• Use a client-centered approach by consistently demonstrating compassion, respect and empathy
• Supports, where and when possible, the efforts of all clients and co-workers
• Handles the admission, orientation and evaluation of clients
• Maintains availability for personal, practical and moral support
• Monitors the activities of clients and accurately records day-to-day happenings
• Performs internal and external security checks
• Provides safe storage and recording of prescribed medications
• Liaises with referral sources and other external agencies as needed
• Coordinates client care relating to security issues and ensures ongoing enforcement of policies
• Involved in serving meals/snacks
• Performs other assigned duties as required to ensure a safe and secure environment

The above is a general overview of responsibilities.  A complete job description is available upon request.

Education/Certifications:

• CPR, First Aid, Naloxone, and Non-Violent Crisis Training

Experience:

• Strong service ethic and a friendly disposition with the public
• Team-oriented and able to take initiative
• Ability to work with minimum supervision in a fast-paced environment and cope with stressful situations
• High standards of integrity, judgment, and confidentiality
• Knowledge and interest in the programs and services of The Salvation Army and Ridge Meadows Ministries

Required Skills/Knowledge:

• Effective communication skills
• Adaptability to change and frequent interruptions
• Willingness to work with people from diverse cultural backgrounds
• Strong decision-making skills
• Effective skills in conflict resolution and non-violent intervention
• Computer and word processing ability
• Successful obtainment of clearance through the Criminal Records Review Program

Preferred Skills / Capabilities:

• Preference to those who have completed High School plus specialized courses of up to six (6) months
• Related experience in the social services field
• Current valid BC driver’s license and clean driving record an asset

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.