Shelter Worker

Part time, Full time, & Casual positions available

• Adheres to the policies and standards of The Salvation Army as established in policy and program manuals, Health & Safety Guidelines, job descriptions, written memos, and verbal agreements.
• Monitors the activities of the guests; may include providing safe storage and recording of prescribed medications, doing in-take interview, complete paperwork, and orientation of new guests, ensures ongoing enforcement of policies, which may include enforcing restrictions.
• Carry out inspection/security checks of property and grounds in accordance with policies and procedures
• Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes occurrence reports
• Responsible for the care and safety of guests in the Shelter, as well as the premises itself, including doing bed checks, room searches. Establish clear, simple, and consistent limits for the guests. Encourage and facilitate the participation of guests to create a safe, positive atmosphere.
• Work with Case Workers to assist guests in working through their case plans, providing personal, practical, and moral support to guests and feedback to Case Workers
• Liaises with referral sources and other external agencies as needed (e.g., welfare, police, parole, urgent situations)
• Attend staff and any other meetings called or directed to by the supervisor. Attend any training courses, workshops as directed by the supervisor.
• Maintain the cleanliness and order of the shelter while on duty.
• May serve as Receptionist for Shelter
• May prepare or provide simple meals for clients/residents, assisting kitchen staff as required
• Maintain professional growth through attending workshops, courses and by reviewing current information/resources.
• Forster and nurture a positive professional team environment at all times.
• Perform other duties as assigned

• Post-secondary education in Social Services or a related field, or combination of education and experience.
• Must have First Aid and CPR certificate
• Training in Vulnerability Assessment Tool (VAT)
• Training in crisis intervention, conflict resolution and mediation skills is essential.

Experience:

• Minimum two years of previous experience and/or training working with the homeless and have a good working knowledge of homelessness, mental health and addiction issues

Required Skills/Knowledge:

• Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
• Must possess a good working knowledge of the issues around homelessness, mental health, and addictions.
• Commitment to a problem-solving approach.
• Ability to work independently, set priorities, manage multiple tasks and meet deadlines.
• Ability to identify sensitive issues and maintain confidentiality.
• Must be sensitive to and respectful of cultural and lifestyle diversity

Successful candidates, prior to hiring, may be required to provide:

• Background check consent & a clear vulnerable sector screening
• Proof of Vaccination
• A clean driver abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.